Operations Manager

Job Description

Job description 🏢 Company: NNIIT 📍 Location: Hyderabad (Immediate Joiners Preferred) 💰 Salary: Up to ₹8 LPA (Based on Experience) LANGUAGE : ENGLISH TELUGU HINDI 🧑‍💼 About the Role NNIIT is seeking a dynamic and experienced Operations Manager to lead and optimize the day-to-day operations in the K9–K12 education segment. The ideal candidate must have prior experience in managing one-on-one mentoring or academic coordination, a strong understanding of the EdTech ecosystem, and the ability to speak Telugu fluently. 🔑 Key Responsibilities • Manage end-to-end operations for K9–K12 student learning programs. • Oversee and streamline scheduling, student onboarding, mentor assignments, and session delivery. • Coordinate with academic and sales teams to ensure seamless student experience. • Conduct regular one-on-one meetings with parents, mentors, and students for progress tracking and issue resolution. • Maintain reports and performance dashboards. • Ensure high standards in student satisfaction, timely communication, and operational excellence. ✅ Requirements • Minimum 2 years of experience in EdTech operations (preferably in the K9–K12 segment). • Hands-on experience in managing or facilitating one-on-one mentoring sessions. • Strong communication skills in Telugu and English. • Immediate joiners are highly preferred. • Strong knowledge of EdTech tools, Excel/Google Sheets, and CRM systems. 🎁 What We Offer • Competitive salary up to ₹8 LPA. • Career growth in a fast-paced EdTech environment. • Opportunity to work closely with academic leaders and tech teams. Show more Show less