Senior Officer

DBS Bank

3 - 8 years

5 - 10 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

loans relationship building billing customer retention loan sales customer service portfolio management team building monitoring recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for the P&L Account, delivering the top line & bottom line of the Mortgage business in line with organization needs
Sales Budget and Plan, COA, Customer Retention, Recruitment & Product Training
Handling aspects pertaining to Portfolio monitoring, Project Approval, Legal, Technical, PDD, Referral Billing, vendor management & sales Manager Incentives etc.
Acquire customers for Home Loan from open market, Branch network, Channel partner and Builder relationship.
Build new relationships with builder community basis projects and expansion plans.
Developed strategic plans rolled out to business and built revenue streams with various product mix
Portfolio management, PDD management, collection, Customer service, Vendor Management
Guide the customer towards applying for Home Loan and explain the product features in terms of ROI, Processing Fees, Terms and conditions very clearly.
Ensure adherence to KYC documents as per the guidelines of the company. Ensure proper completion of the files within timeline as per the company checklist
Ensure proper closure of disbursement documentation within the timeline.
Attend customer calls and properly attend to their requests for ensure high customer satisfaction. Communicate the reasons for rejection to the customer.

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