Senior Manager - Talent Management

Role Overview

Key Responsibilities -

Performance Management Process -

• Lead and manage the entire PMS life cycle execution and continuous improvement of the Performance Management System (PMS) across the organization.

• Partner with business leaders to ensure PMS processes align with organizational goals.

• Drive goal setting, mid-year, and annual performance review cycles with relevant training and support.

• Use performance data to identify talent gaps/issues, manage PIP cases, recommend learning interventions and plan programs for high performers.

Employee Engagement and Experience

• Design and implement employee engagement initiatives to foster a high-performance, inclusive culture.

• Conduct regular engagement surveys, analyse data, and recommend action plans to leadership.

• Partner with internal communication teams to drive programs and employee events.

Talent Development & Career Progression

• Build and maintain career frameworks, competency models, and internal mobility strategies.

• Collaborate with L&D to ensure targeted interventions are available for high-potential talent.

HR Analytics & Insights -

• Leverage HR analytics to measure the effectiveness of talent programs.

• Present reports and dashboards to leadership with actionable insights.

R&R Program Design & Strategy -

• Design and implement an organization-wide Rewards & Recognition framework that promotes a high performance culture.

• Ensure alignment of R&R programs with company values, employee engagement goals, and business priorities.

• Develop both monetary and non-monetary recognition programs for diverse employee groups (sales, operations, corporate, etc.).

• Benchmark R&R programs against industry best practices to maintain competitiveness.

Stakeholder Management -

• Work closely with business leaders, L&D teams and cross-functional teams to ensure alignment of talent strategies with business needs.

Required Skills & Competencies -

• Strong knowledge and hands-on experience in PMS implementation, Rewards and Recognition and employee engagement strategies.

• Expertise in talent management frameworks and career progression models.

• Proficiency in HR analytics tools and survey platforms.

• Excellent communication, facilitation, and stakeholder management skills.