Senior Manager - Sales Performance Management

Position Title: Senior Manager - Sales Performance Management
Grade: C1

Function: Commercial

Location: Gurugram

Reports to: Head - Sales Strategy and Performance Management

Role Level: Senior Manager

Job Purpose

Develop Sales Performance Reporting capabilities through Salesforce and effective dashboards (Tableau/PowerBI).

Lead performance discussions with internal stakeholders with quarterly business review decks and KPI performance tracker

Analyze Sales performance and effectiveness of sales/revenue growth strategies

Create Annual Operating Plans and design effective Sales KPIs for different regions/channels

Key Accountabilities

Sales Performance Reporting & Analysis:
Lead the development and implementation of sales performance analytics and management strategies.
Create the detailed performance reports, providing insights and recommendations to enhance sales strategies.
Investigate and deep-dive in data to suggest performance related issues

Project Planning & Implementation:
Design and develop Annual Operating Plans - by PoS / Channel/ and design effective Sales KPIs for different regions/ channels, etc.
Participate in special projects and initiatives contributing to continuous improvements in sales performance management.
Should be willing to work on unstructured problems and contribute individually as well.

Team Management and Development:
Manage and mentor a team of performance analysts, including business analysts, fostering an environment of continuous learning and improvement.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Skills Required for the role

Technical - SQL, Tableau/PowerBI, Salesforce
Problem Solving
Root Cause Analysis
Performance Management
Strategic Thinking
Attention to Detail
Sales Strategy & planning

Key Interfaces
Internal Interfaces

Sales and Distribution Teams
Collaborate with the sales and distribution team to gather sales data to ensure accurate sales performance analysis

External Interfaces
-

Educational and Experience Requirements

Minimum Education Requirement
A Masters (MBA) degree is preferred with a strong academic background.

Minimum Requirement
3-5 years of experience in preferably in E-commerce /Retail/ FMCG/ Aviation industry

Desired Experience
2+ years experience preferably in the aviation industry such as commercial airlines, etc.