Senior Manager Retail Sales (FTL - Full Truck Load Business)

Role & responsibilities

Preferred candidate profile

Transportation industry, preferably in the Full Truck Load (FTL) segment.

Proven expertise in customer acquisition, freight negotiation, and key account retention. Strong understanding of freight market dynamics, including trucker-shipper-broker relationships. Exposure to digital freight aggregation platforms or tech-enabled logistics models is preferred. Proficiency in Microsoft Excel and working knowledge of CRM systems. Masters in Business Management (MBA/PGDM) from a reputed B-school. Strong familiarity with local geography, customer segments, and market characteristics. Core Competencies: Planning and Organizing: Establishes a course of action and sequence of steps to ensure that activities and objectives are efficiently achieved. Result Oriented: Speed matters in the business. Drive a strong sense of ownership and accountability from every action. Analytical Thinking: Capability to collect, analyze data, and make informed decisions based on insights. Having and Creating Trust: Ability to build and maintain positive relationships with colleagues and team members, collaborate to win. Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk. Frugality: Frugal mindset with the ability to manage resources effectively. Customer Centricity: Starts with customers and work backwards. Communication: Strong verbal and written communication skills for effective interaction with various stakeholders. Self-Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive. This role offers a unique opportunity to work at the intersection of strategy, execution, and leadership enablement-helping steer organization's vision of building the future of green and sustainable logistics.