Senior Manager - Public Relations

About The Job

We are looking for a seasoned Senior Account Manager to lead the charge on a global B2B technology brand that is using India as a strategic hub for its worldwide communications operations. This role is for someone who thrives on project orchestration at scale, content excellence in complex tech domains, and who brings strong client leadership and a global mindset. This is not your typical SAM role - it calls for operational excellence, cross-border collaboration, and the ability to steer teams in fast-moving, detail-heavy global campaigns. You will be leading a diverse mandate across corporate, enterprise, and infrastructure tech, while working closely with senior regional and global stakeholders. If you enjoy translating big strategic ideas into flawless execution - this one is for you. You will be part of a dynamic, award-winning team known across the region for fearless thinking and delivering impact-driven campaigns.

With over 24 offices in North America, Europe, and Asia, Zeno provides you with real hands-on experience, while giving you the opportunity to work on multi-market accounts and tap into a huge array of global resources.

Responsibilities

• Own and lead daily operations of a large, global technology account based out of India, acting as the hub for multi-market content and campaign management.
• Deliver end-to-end account management: from strategic planning and client counsel to flawless execution across markets and workstreams.
• Be the go-to project lead — able to juggle multiple deliverables, timelines, teams, and geographies while maintaining detail orientation and accountability.
• Collaborate with global client counterparts and Zeno teams across time zones to align on campaign strategy, content development, localization, measurement, and reporting.
• Lead B2B content excellence — including whitepapers, thought leadership, media pitches, bylines, newsletters, and internal comms.
• Drive enterprise media strategy and results, with a strong command over the Indian and international business/tech media landscape.
• Coach and mentor junior team members, manage up to leadership, and inspire a high-performance team culture.
• Contribute to new business pitches, knowledge sharing, and broader team growth initiatives.

About You

• At least 6 years of experience in B2B tech communications, ideally spanning agency, corporate, or editorial roles. Agency and multi-market experience will be a plus.
• A detail-obsessed project leader — you love to make complex workstreams simple and structured, while keeping momentum high.
• An expert in enterprise technology content — from infrastructure, AI, and cloud to edge and sustainability — you know how to craft narratives that matter.
• Experienced in operationalizing communication plans — you can turn strategy into actionable roadmaps, timelines, and outputs.
• A clear, compelling communicator — written and verbal — who can bring precision and creativity together.
• Known for your ability to build trust with clients, lead teams with empathy, and motivate others through clarity and energy.
• Proficient with collaborative tools (Teams, SharePoint, etc.), content calendars, trackers, and reporting systems.
• Digitally native and eager to find innovative ways to amplify traditional PR with integrated tactics.
• Values-driven and aligned with Zeno’s inclusive, fearless, and fun team culture.

About Us

Zeno Group is a fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to “champion the courageous to achieve something better for humankind”, we push boundaries to achieve real business value and societal impact for clients. Winner of the industry’s top awards including the 2024 PRWeek U.S. Outstanding Large Agency, 2023 PRWeek Purpose Agency of the Year, 2023 PRovoke Purpose-Driven Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year, and a four-time winner of PRWeek’s Best Places to Work, we have also been recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

About our benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental, and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity, and support work/life balance. We offer a variety of insurance plans. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health and other support services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays, and self-care time.

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer.