Senior Manager Product Analyst - Quality

Merck Sharp & Dohme (MSD)

7 - 10 years

9 - 12 Lacs

hyderabad

Posted:3 days ago| Platform:

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Skills Required

project management rpa oracle software development technical systems development life cycle business analysis project management process sql veeva appian qms waterfall leadership scrum uipath agile sdlc communication skills architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

Applies a structured approach to discover, document, and manage business process, user and stakeholder needs, including opportunity statements, use cases, insights, and requirements.
Design, develop, and deploy UiPath RPA solutions to automate Quality Management System processes including document routing, compliance reporting, deviation management, and audit preparation workflows.
Build and maintain low-code applications on the Appian platform to support Quality business processes, translating complex QMS requirements into process models, SAIL interfaces, CDTs, records, and reports.
Integrate Appian Quality solutions with external systems including Veeva Vault Quality, TrackWise, and enterprise databases via APIs, web services, and other integration methods.
Gathers insight into user journey, behavior, motivation, and pain points. Exposes unarticulated problems and unmet needs.
Documents business process, business, and user needs in the form of problem statements to make up the backlog. Facilitates the how with the Development team.
Gains expertise in the business area
Manage business analysis per agreed priority backlog items in JIRA.
Participate in impact assessment activities, reviewing proposed changes and ensuring impact understood.
Deliver product enhancements through agreed backlog process to ensure Quality solutions evolves to meet business needs
Ensure Quality solutions remain compliant as a Validated Solution through verification testing, documentation, and validation efforts
Provide overall leadership, guidance, and management of all aspects of a given solution, including requirements gathering, enhancements delivery plan and implementation.
Initiate projects including defining a scope/charter, identify stakeholders, and establish governance.
Act as a bridge between Business SMEs, technical teams and non-technical stakeholders. Communicate delivery status, solution health, risks, and issues to all parties involved and ensure that everyone is aligned and informed.
Conduct product status meetings and present updates to stakeholders and senior management. Evaluate delivery performance and implement continuous improvement practices.
Understand the technical aspects as well as business process impacts to make informed decisions, provide guidance, and communicate effectively with the development team. This includes having a deep understanding of the QMS business processes, technology stack, architecture, and potential technical challenges.
Work closely with the Product Owner to prioritize and refine the product backlog, ensuring that the team focuses on delivering the most valuable features.
Identify potential risks and develop mitigation strategies. Proactively address issues that could impact project success.

What Should you have:

Minimum Level of Education Required -Bachelor s Degree in Computer Science, Engineering, MIS, and Science OR in a related field. The job requires a solid academic background on how Information Technology supports the delivery of business objectives
Preferred Level of Education - Veeva Certifications (Veeva Vault/Vault Quality Suite/ QMS). The role holder has completed the Certified Vault Training and is up to date.
7+ years of experience in technical project management, with a strong understanding of project management methodologies (Agile, Scrum, Waterfall).
Understanding of Quality Management System Capabilities (Audit/Inspection management, CAPA management, Deviations management, Complaint management)
Experience in solution delivery with GMP systems
Experience with UiPath RPA development including bot creation, workflow orchestration, exception handling, and deployment in GxP-regulated environments with validation documentation requirements.
Proficiency in Appian low-code platform development including process modeling, SAIL interface design, data integration with external databases (SQL, Oracle), and API connectivity for Quality system implementations.
Experience with architecture, integration, interfaces, portals, and/or analytics
Understanding of Systems Development Life Cycle (SDLC), and current Good Manufacturing Practice (cGMP) processes
Knowledge and experience with QMS relevant tools like Veeva Vault Quality, Track wise
Proven experience in leading complex technical projects in a fast-paced environment.
Strong technical background with knowledge of software development, systems integration, or related areas.
Excellent organizational, leadership, and decision-making skills.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills to liaise with cross-functional teams.
Ability to manage multiple projects simultaneously and adapt to changing priorities.

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