Senior Manager, Partner Network, INSA

Job Description

To manage and maintain coverage of Partner relationships across the India and Sub-continent region to ensure route resilience Identify, select and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners. Oversee and monitor the end to end process of selection to successful on-boarding of new partners, working with technical, treasury, operational, commercial, and legal teams to resolve any issues and manage the successful completion in accordance with agreed timetable. Deliver quarterly Account Management reviews with every active partner. Work with central Bank Partner Network team and Regional Management to produce operational, technical and commercial analysis, clear feedback and meeting objectives and messages. Agree and manage a performance improvement list of partners for the geography and actively manage partner performance and improvement objectives with support of central team to improve service levels and commercial performance Work with the central Bank Partner Network team and Regional Management to monitor partner cost and competitiveness. Manage cost negotiations with partners to continuously strive for tiered, cost effective pricing Develop and maintain senior working relationships with relevant management personnel in banking and non-banking partner businesses. Actively manage, track and drive issue resolution Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 8+ years of relevant work experience with a Bachelor s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications 7 years or more of relevant experience in a global bank or payment company in Network Management, Correspondent Banking, International Cash Management or Transaction Banking in the region. Proven track record of successfully managing and growing strategic partnerships, particularly in the cross-border payments space Strong experience in dealing with banks in India and Sub-continent In-depth knowledge of Global Payments. Strong negotiation, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Excellent project management and organizational skills. Analytical mindset with the ability to interpret data and make informed decisions. Travel is required for this role