Senior Manager - Operations

Purpose/Objective

Lead - Road Operations oversee the logistical coordination of transporting goods to and from ports. This role involves optimizing routes, managing fleet operations, ensuring compliance with regulations, and enhancing efficiency to meet logistics and business unit goals effectively.

Key Responsibilities of Role

Fleet Management: - Develop strategies to improve fleet efficiency by reducing fuel usage, cutting idle time, and optimizing routes. Ensure trucks are well-maintained, repair schedules are followed, and vehicle safety standards are met to minimize downtime. Cost Management and Optimization: - Manage costs for fuel, maintenance, wages, and tolls, and work on reducing operational expenses by negotiating with vendors and finding efficiencies. Take lead in cost control and reduction measures through detailed and periodic performance analysis, trend analysis and period to period evaluation. Data Analysis and Reporting: - Analyze fleet performance metrics (like fuel use, delivery times), report to management, and identify ways to improve efficiency while reducing costs. Logistics Management: - Plan routes for fuel savings and faster deliveries, and adjust schedules based on factors like traffic or weather to improve efficiency. Driver Management and Performance: - Oversee driver recruitment, training, and performance evaluations. Manage retention and disciplinary actions when needed. Customer Service: - Oversee the quality of services provided to clients by maintaining timely and accurate delivery schedules, resolving any issues proactively, and ensuring open communication. Regularly gather and analyze customer feedback to identify service gaps, opportunities for improvement, and innovative solutions. Risk and Safety Compliance: - Ensure the team follows trucking regulations (e.g., hours of service, safety standards) and help reduce regulatory risks by implementing proper safety protocols. Process Improvement and Innovation: - Continuously analyze and improve trucking processes to boost productivity, cut costs, and introduce new technologies like fleet management systems for better tracking. Digital Mindset: - Keep up with digital and AI advancements to enhance business and maintain competitiveness. Team Development: - Promote a respectful and safe workplace, lead collaborative and productive teams, and mentor for growth and success. Key Stakeholders - Internal: Head - Road operations Team Member - Road operations Key Stakeholders - External: Vendors Government and regulatory bodies Competitors

Technical Competencies

Cost Engineering & Budget Control-APSEZ-L,Fleet Management-APSEZ-L,Logistics Management-APSEZ-L,Risk Management-APSEZ-L,Safety Protocols and Regulations-APSEZ-L,Supply Chain Management-APSEZ-L,Transportation Route and Schedule Planning-APSEZ-L

Qualifications and Experience

Education Qualification: BE/Btech degree in business administration, logistics, supply chain management, or a relevant field. Work Experience (Range of years): Minimum 12 - 18 years of relevant experience with min. 5 yrs experience in logistics and supply chain management.