Senior Manager - Delivery

Omega Healthcare

8 - 13 years

11 - 15 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

management skills healthcare management it enabled services delivery management crm non voice process project management program management customer service cmmi auditing kpo accounting internal audit management services agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Manage and oversee the delivery of healthcare services to ensure high-quality patient care.
Develop and implement effective delivery strategies to improve operational efficiency.
Collaborate with cross-functional teams to achieve business objectives.
Analyze data and metrics to identify areas for improvement and optimize processes.
Ensure compliance with regulatory requirements and industry standards.
Lead and motivate a team of professionals to achieve exceptional results.

Job Requirements

Proven experience in managing healthcare services or related fields, with a strong understanding of CRM/IT enabled services/BPO operations.
Excellent leadership and management skills, with the ability to inspire and guide teams.
Strong analytical and problem-solving skills, with attention to detail and strategic thinking.
Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong knowledge of healthcare management principles and practices, with relevant certifications or training.

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