SENIOR MANAGER - DELIVERY

Omega Healthcare

8 - 13 years

11 - 15 Lacs

chennai

Posted:16 hours ago| Platform:

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Skills Required

it enabled services delivery management project delivery bpo operations crm risk management non voice process project management management skills customer service program management kpo risk mitigation customer support risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Manager to lead our delivery team in Chennai, with 8-14 years of experience.

Roles and Responsibility

Manage and oversee the delivery team to ensure timely project completion.
Develop and implement effective delivery strategies to meet customer expectations.
Collaborate with cross-functional teams to identify and mitigate risks.
Analyze and resolve complex technical issues impacting project delivery.
Provide guidance and mentorship to junior team members.
Ensure compliance with industry standards and best practices.

Job Requirements

Strong understanding of CRM/IT enabled services/BPO operations.
Excellent leadership and management skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong problem-solving and analytical skills.
Effective communication and interpersonal skills.
Experience in managing and motivating high-performing teams.

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