Senior Manager - CTO - Scrum Master

Accountabilities / Responsibilities Using the agile methodology to Plans, schedules, monitors and reports on activities related to the program or project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Facilitate and schedule the scrum events to help the team focus on what is most important to be worked on, showcase demos and collaborate. Encourage end to end thinking and facilitates sessions to evolve the continuous improvement agenda their delivery team / teams Coach and mentor team members to apply the most appropriate agile and lean tools and techniques Initiate and facilitate open communication between team members and stakeholders, creating a safe environment of transparency and openness. Contribute to agile community of practice and drive continuous improvements across different squads. Determines, monitors and reviews all programme or project economics, including costs, operational budgets, staffing requirements, resources and risk, ensuring that there are appropriate and effective governance arrangements, supported by comprehensive reporting. Implement Best practices and standardise BAU activities wherever possible. Knowledge & Skills (Key): Proven project management and Scrum Master expertise. Strong working experience using Agile and DevOps Good knowledge of support tools used (Service Now, JIRA, Confluence, Azure DevOps) is desirable. Experience of working with global application development, infrastructure and support teams Experience in system integration, platform upgrades and migration activities Strong conceptual and analytical skills, demonstrating outside-the-box problem solving skills, results oriented Experience in project resource estimation Strong coaching and mentoring ability Coaching and mentoring skills Excellent Customer & stakeholder management skills. KNOWLEDGE AND SKILLS (DESIRABLE): Experience with Asset management/Operations/IT support teams would be desirable. Knowledge of reporting tools such as PowerBI would be an added advantage Experience with enterprise program and project management tools would be an added advantage. Knowledge of cloud architecture, DevOps Exposure to people management Experience: 10+ years of progressive leadership experience, with at least 5+ years of experience as a Scrum master including elements of Delivery, project management and managing technology teams 2+ years working with DevOps and CI CD technologies Good understanding of SDLC best practices, cloud infrastructure and DevOps practices. Good exposure to IT Infrastructure/Environment Set up and hands on experience in End to End Implementation for digital platforms is preferred. Experience working in fast paced agile environments and cross functional teams Educational Qualification: Preferably should have Technical/Science Graduation degree with specialization in Computer Science, Statistics, Mathematics, Data Science, Engineering or related discipline Project management using Agile methodology Intelligent automation certification would be an add on.