Senior Manager

Job Description

: Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. : This role is part of Enterprise Independent Testing - Global Banking. Testing team performs post facto testing on transactions completed by Trade Operations to identify errors and potential gaps that may result in operational, reputational and compliance risk to the Bank. Job Description: Responsible for ensuring a product or service meets the established standards of quality. Be a Subject Matter Expert in Global Trade Operations Ensure Audit Readiness - Ensure Test script and other governance documents are updated timely and accurately whenever there are any process changes in the business. Change Management - Ensure timely communication & planning for proposed changes with appropriate documentation to ensure calibration with Project Team Take complete accountability & ownership for testing and recommend new controls / remediation plan based on the findings. Stakeholder Management - Effective communication with stakeholders that includes LOB partners and Test Owners on updates and issues related to testing. Follow the right channels to escalate the issues on the timely basis. Good understanding of excel and power-point to perform data analysis and showcase the business story. Should be able to identify potential risk and gaps in the process and implement controls for mitigation. Flexible/nimble to be cross trained across other business areas and function as a domain agnostic Testing specialist. Support the team with subject matter expertise. Responsibilities: Perform sampling and independent testing of Trade transactions as per the test script. Conduct routines / liaise with stakeholders on process updates and potential issues. Support governance routines e.g test script changes, reversals, QA etc. Organize and support training programs for team. Ensure business KPIs are met. Identify ideas to generate efficiency in the process. Requirements: Education: MBA from a reputed institute/ Chartered Accountant CDCS Certification preferred. Experience Range: 7 to 10 years of overall experience in Global Trade operations Foundational Skills: Knowledge of US regulations such as UCP, URR, ISBP, etc. Organized and able to multi-task in a fast-paced environment Effective stakeholder management including senior leadership. Self-starter, organized, versatile, capable of performing work independently with minimal direction. Ability to think independently, solve complex problems, and suggest solutions. In-depth knowledge of Trade cycle and Trade products - Export, import, Guarantees, LCs etc. Shift Timings: 11:30 hrs to 20.30 hrs Location: HYD