Senior Functional / Implementation Consultant

Position:

• Collaborate with clients to gather, analyze, and document their business requirements.
• Conduct workshops / Demos and meetings to define project scope and objectives.
• Act as the primary point of contact between the Client and Product team.
• Solution Design and Implementation:
• Develop and deliver functional design specifications based on client requirements.
• Configure and customize systems to meet client needs, ensuring alignment with best practices.
• Manage end-to-end implementation processes, including data migration, system integration, and user training.
  

• Experience:

   Minimum of 4 years of experience as a Functional Consultant for a product or similar role, with a proven track record of successful project implementations.

• Technical Skills:

   Proficiency in [specific software, platforms, or technologies relevant to the role, e.g., ERP systems, CRM solutions, etc.].

• Analytical Skills:

   Strong ability to analyze business processes, identify gaps, and recommend solutions.

• Communication:

   Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders.

• Project Management:

   Experience in managing multiple projects simultaneously and delivering results on time.

• Problem-Solving:

   Strong problem-solving skills with the ability to address issues and provide effective solutions.

• Presentation Skills:

   Must be skilled in creating good presentations. Knowledge of Canva is a must.
• Should be open for frequent travels across India.

• Develop project plans, including timelines, milestones, and resource allocation.
• Monitor project progress and manage any issues or risks that arise.
• Ensure deliverables are completed on time, within scope, and on budget.

• Design and execute test plans to ensure the solution meets client requirements and quality standards.
• Identify, document, and resolve any issues or defects during testing phases.
• Support and Training:
• Provide post-implementation support, including troubleshooting and resolving technical issues.
• Develop user training materials and conduct training sessions for end-users.
  

Bachelor’s degree in Business Administration, Information Technology, or a related field. Advanced certifications or a Master’s degree is a plus.

• Experience with Quality Assurance
• Relevant certifications such as [e.g., PMP, ITIL, specific software certifications].