Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Food & Beverages ManagerDepartment
IFM
Reporting ToAssociate Director IFM
Number of Subordinates
Position’s GoalTo manage the F&B services at Pan India level.
Deliverable Role/Responsibilities
Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
Stay in close communication with the client for all issues regarding services, new initiatives and hygiene and prepare documents of the same.
Ensure smooth operation across all cities.
Follow up on client meetings and requirements with applicable correspondence, reports, and proposals as necessary.
Understand and exceed the expectations of the client to ensure complete satisfaction.
Timely addressal of all issues with pertaining to the client and the operations
Apprise the management of any serious reversal or threat to the operations on time.
Summarized findings and recommendations for action or consideration by the client.
The status of major initiatives affecting planning decisions for the sites.
Facilitates and or resolves planning issues identified in the customer planning meetings.
Provide assistance for F&B, EHS Audits for all locations at periodical intervals.
Managing the in F&B, EHS Audits for all locations at periodical intervals
Develop controls to keep track of wastage, production, sale, leftovers etc.
Ensure that safety and hygiene policy is strictly followed at all sites.
Review of trend analysis to identify areas of service improvement.
Plan conduct and monitor training for food vendors.
Review the performance of food vendors and coordinate and plan corrective actions.
Ensure that the data required for the raising of invoices is sent to the accounts department on time.
Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions
Keep track of all the invoices of the site
Maintain updated vendor escalation matrix.
Monitor the budgets for the enterprise services.
Education / Yrs of Experience
Hotel Management Graduate/Diploma Holder with 6-8 years of relevant experience
Interpersonal influence, Achievement Oriented, Excellent communication skills at all levels.
Preferably with Kitchen experience.
Skill Sets
Exposure and experience in dealing with multinational corporate organizations.
Multi-location operations.
Strong Analytical skills and a strategic thinker
Ability to adapt and perform under pressure.
Possess strong interpersonal skills with the ability to build rapport quickly.
Excellent communication skills
Ability to operationally manage Food Vendor base.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
