Senior Food & Beverages Manager

Associate Director IFM

Number of Subordinates

To manage the F&B services at Pan India level.

• Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
• Stay in close communication with the client for all issues regarding services, new initiatives and hygiene and prepare documents of the same.
• Ensure smooth operation across all cities.
• Follow up on client meetings and requirements with applicable correspondence, reports, and proposals as necessary.
• Understand and exceed the expectations of the client to ensure complete satisfaction.
• Timely addressal of all issues with pertaining to the client and the operations
• Apprise the management of any serious reversal or threat to the operations on time.
• Summarized findings and recommendations for action or consideration by the client.
• The status of major initiatives affecting planning decisions for the sites.
• Facilitates and or resolves planning issues identified in the customer planning meetings.
• Provide assistance for F&B, EHS Audits for all locations at periodical intervals.
• Managing the in F&B, EHS Audits for all locations at periodical intervals
• Develop controls to keep track of wastage, production, sale, leftovers etc.
• Ensure that safety and hygiene policy is strictly followed at all sites.
• Review of trend analysis to identify areas of service improvement.
• Plan conduct and monitor training for food vendors.
• Review the performance of food vendors and coordinate and plan corrective actions.
• Ensure that the data required for the raising of invoices is sent to the accounts department on time.
• Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions
• Keep track of all the invoices of the site
• Maintain updated vendor escalation matrix.
• Monitor the budgets for the enterprise services.

• Hotel Management Graduate/Diploma Holder with 6-8 years of relevant experience
• Interpersonal influence, Achievement Oriented, Excellent communication skills at all levels.
• Preferably with Kitchen experience.

Skill Sets

• Exposure and experience in dealing with multinational corporate organizations.
• Multi-location operations.
• Strong Analytical skills and a strategic thinker
• Ability to adapt and perform under pressure.
• Possess strong interpersonal skills with the ability to build rapport quickly.
• Excellent communication skills
• Ability to operationally manage Food Vendor base.