Senior Executive/Executive - HR

Senior Executive / Executive - HR

Key Responsibilities:

1. Performance Management System (PMS)

• Support the design, implementation, and monitoring of the performance appraisal system across stores and departments.
• Coordinate goal-setting, mid-year, and annual review processes.
• Track Key Performance Indicators (KPIs) and ensure timely completion of performance evaluations.
• Maintain performance data and prepare analysis reports for management review.

2. Training & Development

• Identify training needs in collaboration with store and departmental managers.
• Plan and coordinate training sessions on customer service, sales skills, leadership, compliance, and behavioural development.
• Maintain training calendars, attendance, and feedback reports.
• Evaluate the effectiveness of training programs and suggest improvements.
• Liaise with external trainers or institutes for specialized training programs.

3. HR Compliance & Audit

• Ensure adherence to statutory requirements such as Shops & Establishments Act, PF, ESI, Gratuity, and other labour laws, timely renewals of licenses and registrations.
• Conduct periodic HR audits across retail outlets to ensure policy compliance.

4. Employee Engagement & Communication

• Plan and execute employee engagement initiatives, festivals, recognition programs, and welfare activities across stores.
• Manage internal communication channels to promote organizational culture and values.
• Support grievance redressal processes and ensure a positive employee experience.

Key Skills & Competencies:

• Strong knowledge of PMS, training, and compliance processes.
• Excellent communication and interpersonal skills.
• Analytical and reporting abilities with attention to detail.
• Proficiency in MS Excel, HRMS, and presentation tools.
• Ability to multitask and work with cross-functional teams in a fast-paced retail environment.

Qualifications & Experience:

• Education:

  MBA or equivalent in related field.

• Experience:

  35 years of experience in HR, preferably in the

  retail or service industry

  , with a focus on performance management, training, and compliance.

Key Deliverables:

• Timely execution of PMS cycle and appraisal reports.
• Minimum compliance deviations in audits.
• Increased training participation and engagement scores.
• Reduced attrition through improved employee experience.

Interested Persons can drop their CV to hr@orientgroup.org.in or whats app 8373099937