Senior Executive - Sales

Hi

Greeting from TI CYCLES OF INDIA

Job Title:

Job Summary:

Senior Executive Sales

Key Responsibilities:

1. Dealer Relationship Management:

• Maintain and strengthen relationships with existing dealers across Delhi and Ghaziabad.
  
• Conduct regular visits to assess dealer needs, address concerns, and offer ongoing support.
  

2. Dealer Network Expansion:

• Identify and onboard new dealers to enhance market reach.
  
• Strategize and implement channel expansion plans to improve market penetration.
  
• Reactivate dormant counters and explore opportunities for new retail outlets or distribution channels.
  

3. Channel Development:

• Collaborate with the management team to devise innovative strategies for sales channel growth.
  
• Ensure effective placement and promotion of products across all channels.
  

4. Market and Product Development:

• Analyze market trends and customer preferences to recommend new products.
  
• Coordinate with product development teams to align offerings with market demand.
  

5. Stakeholder Management:

• Cultivate strong relationships with dealers, distributors, and other stakeholders in the cycling industry.
  
• Act as the key point of contact for all dealer-related queries, complaints, and escalations.
  

6. Warranty & Claims Management:

• Oversee handling of warranty claims and product returns.
  
• Work closely with the claims team to investigate and resolve issues.
  
• Implement initiatives to reduce claim incidences and improve customer satisfaction.
  

Desired Qualifications:

Bachelor's or Master’s degree in one of the following disciplines:

• B.A., B.B.A., B.B.M., B.Com., B.Sc., B.C.A. (IT), B.C.S., B.E.
  
• M.B.A. (Finance preferred)
  

Key Skills & Competencies:

• Strong interpersonal and communication skills
  
• Proven track record in sales and dealer management
  
• Good analytical and market research skills
  
• Problem-solving ability and customer-centric mindset
  
• Knowledge of the automotive/cycling spares industry is an added advantage