Senior Executive - Sales

As a Senior Executive - Sales, your role involves achieving your assigned sales plan by generating profitable revenue growth through the development of new business and the retention of existing business within your assigned accounts. Key Responsibilities: - Generate leads through cold calling and convert leads into customers for the company. - Travel to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions. - Build successful partnerships with key stakeholders at all levels of customers" organizations to cultivate relationships and generate revenue opportunities across all product and service lines. - Present solutions to customers to gain approval of proposals and move forward with the sales process. - Visit customers to confirm their satisfaction with company products and services and identify issues that need to be addressed. - Meet with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). - Facilitate research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel. - Discuss complaints with company's personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions. - Follow up with customers to ensure successful problem resolution. - Share customer problems with managers and operations teams to provide awareness on recurring customer issues. - Maintain and monitor records of customer information and account performance to track sales performance to objectives. - Review various Business Information and Analysis reporting tools to assess account performance and generate reports for management. Skills and Knowledge Requirements: - Experience in generating new and repeat sales by providing services and technical information. - Experience in conducting customer and competitive analysis. - Negotiation skills and the ability to develop strong working relationships. - Good listening skills and the ability to anticipate business needs. - Knowledge of CRM software and Microsoft Office Suite. - Customer service attitude with excellent negotiation skills. Educational Qualifications: - MBA Degree or equivalent Relevant Experience: - 3-5 years Sales experience in Logistics Industry. - Proven track record of managing sales territories across medium and large size customers. - Excellent negotiations and communication skills. - Experience in working with multiple industry segments preferred. - Ability to communicate in regional languages. Competencies: - Achieve Result - Serve and Delight your customers - Collaborate with others This role requires you to be proactive, detail-oriented, and possess excellent communication and negotiation skills to drive sales growth and maintain strong customer relationships in the logistics industry.,