Position description: The Senior Executive - Sales is responsible for achieving their assigned sales plan by generating profitable revenue growth through the development of new business and the retention of existing business within their assigned accounts. JOB ROLE & RESPONSIBILITIES: Generating leads through cold calling converting leads into customer for the company. Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions. Builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines. Presents solutions to customers to gain approval of proposals and move forward with the sales process. Visits customers to confirm their satisfaction with company products and services and to identify issues that need to be addressed. Meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel. Discusses complaints with company’s personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions. Follows-up with customers to ensure successful problem resolution. Shares customer problems with managers and operations teams to provide awareness on recurring customer issues. Maintains and monitors records of customer information and account performance to track sales performance to objectives. Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management. SKILLS AND KNOWLEDGE REQUIREMENTS Experience in generating new and repeat sales by providing services and technical information. Experience in conduction customer and competitive analysis. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Educational Qualifications: MBA Degree or equivalent Relevant Experience: 3-5 years’ Sales experience in Logistics Industry. Proven track record of managing sales territories across medium and large size customers. Excellent negotiations and communication skill. Experience in working with multiple industry segments preferred. Ability to communicate in regional languages. Competencies Achieve Result Serve and Delight your customers Collaborate with others Primary Responsibilities: The Senior Executive - Sales is responsible for achieving their assigned sales plan by generating profitable revenue growth through the development of new business and the retention of existing busine

Job Title: Assistant Manager – Procurement Band: 3 Reports to: Manager - Procurement Location: Gurgaon Function: Finance & Accounts The Assistant Manager- Procurement for Healthcare operates as a support role in Procurement function, managing day-to-day activities as well as managing financial aspects of Procurement projects, including presentations and analysis to senior leadership, and performance measurement. JOB ROLE & RESPONSIBILITIES Creates and analyzes complex spreadsheets, documents, reports and presentations for Procurement initiatives from multiple data sources. Examines monthly cost reports and provides explanations for expense variances. Submits journal entries for accruals and adjustments during month-end close. Helps to develop and implement strategic processes to support organizational objectives through data analytics and cross-functional collaboration. Conducts data analysis and obtains stakeholder/user feedback to execute process improvement as opportunities arise. Communicates strategies and results through recurring reporting to leadership. Manages and develops others. Supports commodity managers in assisting with RFIs, RFPs, financial and performance clauses, metrics, terms and rebates/penalties to ensure the best bid among various vendors Conducts post-implementation analysis to identify problems. SKILLS AND KNOWLEDGE REQUIREMENTS Proficient in procurement management, market research and process improvement. Experienced in gathering data and benchmarking to support business cases (quantitative and qualitative) Exemplifies cross-functional collaboration, team building, and project management skills to support organizational projects Responsible for ensuring timely and accurate report generation Understands intermediate impact of technology on business, services and processes; identifies technological barriers; maintains appropriate technological knowledge Strong communication skills Analytical support experience Strong Microsoft Suite skills (Excel, Access, PowerPoint, etc. Educational Qualifications: B. Com / M.Com / MBA Finance Relevant Experience: 3-5 Years of experience Experience with vendor sourcing - Preferred Experience with negotiations - Preferred Experience with contract management - Preferred Experience with AP processes – Preferred Competencies Achieve Result Serve and Delight your customers Collaborate with others

JOB ROLE & RESPONSIBILITIES: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. To identify and set up operation in new areas which can derive business and save cost by converting them into direct locations for better customer experience and control over operation. To design and execute routes so that day to day operation and contingencies are managed. To manage and roll out action plans in the event of contingencies to ensure service levels are met. To negotiate with Third Party Vendor’s and take the decisions on volume allocation. To resolve escalations from network and customers. To deliver result on productivity elements which are directly linked to operating cost. To deliver result on cost per piece plan. To help credit and Sales team to resolve billing disputes. To drive team on ground and in back office to get the desired results in terms of service agreed and cost effectiveness. To train new business partners. To train new team members. To undertake new assignment or project as per business, customer and operation needs. To manage records and retain them as necessary. To ensure operation is executed and compliant every single day. To manage & maintain day to day vendor relations and close Vendor bills in a timely & accurate manner. To maintain service reports, cost reports and billing reports of the branches. To constantly strive for the better customer experience and effective operation every day. To create atmosphere of trust between own team and internal as well as external customer. To promote safety and ensure all the possible safety precautions are taken by all the team members. Primary Responsibilities: To ensure delivery, pick up, connections from the hub to the branches every day in order to meet the service levels and customer experience. Educational qualifications preferred Category: Higher Secondary Degree: 12th/HSC/Intermediate Required work experience Years of experience: 1 to 2 Required Competencies: Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others

JOB ROLE & RESPONSIBILITIES: Evaluates Price Quota Requests (PQRs) from the field for accuracy, completeness, and validity to ensure all information is provided to fulfill the pricing request. Reviews RFQs and pricing requests to understand customer drivers and ensure necessary information is provided for customer pricing formulation. Understands how bids compares to market rates and competitive situations and reviews costs associated with bid to ensure appropriate profitability guidelines. Evaluates competitive situations, current market conditions, and profitability of accounts to formulate sales/pricing strategies. Develops appropriate sales/pricing strategies to position companies effectively and appropriately in relation to the competition and marketplace while taking profitability and contribution into consideration. Completes ad hoc analyses for upper management to provide information on financial impacts of different pricing scenarios (e.g., impacts of competitor vs. UPS offers, impacts of weight, impacts of rate increases, etc.). Understand the Pricing model and cost drivers and make appropriate adjustment based on the input of operation/IE and finance after validation. Working on Adhoc request/pricing on daily basis and prepare the elements for Country pricing committee for appealed bids. Audits contracts or addendums for accuracy and completeness before they are sent to the field to ensure contract and addendums are correct and the proper discounts are offered. Submits completed bid acceptance checklists, bid response forms, signed copies of contracts or addendums, bid worksheets, and cost summaries to the appropriate group to begin implementation. Reviewing and helping in start to end process of creating a customer order in SAP with attaching correct customer approved freight in system. Creation of contract in system (SAP) aligned with all terms and conditioned agreed in. Mapping the requirement of contract in SAP such as Fuel surcharge, etc. Resolving daily requirement/query raised in SAP for Pricing, Truck and lanes. Resolving Old and new billing query raised through system and mail on daily basis. Generating Customer Revenue and profit report monthly or adhoc basis when required for review. Complying to Audit norms and implementation and guiding Sales team and pricing team for it while process work through system. Collecting, Data building and maintaining supporting documents, which would be required in audit. Tracks the progress of PQRs to maintain the response time goals set by the Pricing Group. Sends contracts to Legal for review when required to evaluate any customized contract language requested by customers. Provides contracts to the account Manager and Head Sales to present to customers for signing and execution. SKILLS AND KNOWLEDGE REQUIREMENTS Understanding of revenue management, pricing, and rate setting procedures, policies, and systems. Experience in managing strategic portfolio & delivered timely solutions for complex projects. Information Analysis & Solution Generation Knowledge. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Solid Financial knowledge and understanding of relevant financial elements to recommend solution that support business objectives Educational Qualifications: MBA or equivalent Relevant Experience: Minimum 2+ years. Should be confident and comfortable to take up an Individual Contributors role with shared teams support. Sales experience Competencies Achieve Result Serve and Delight your customers Collaborate with others

Roles and responsibilities: Demonstrates an in-depth knowledge of Courier Express Parcel industry. Evaluates new or improved processes, procedures, methods, tools, equipment, and technology. Analyzes Service performance trends to determine areas for improvement and raise performance expectations where appropriate. Understands the impact of emerging trends on operations; develops strategic plans for effective operations. Conducts service trend analyses to determine the best service improvement strategies. Ability to manage backend system changes by following company prescribed tools and communicate to larger audience impact of changes to keep internal stakeholders informed. Assist the business in new testing scenarios to drive business growth Manages the operational accesses, configuration and keeps the system updated monthly with proper audit documentation. SPOC for cross functional meeting with vendor representing the organization to drive ticketing performance to closure. Provide internal updates. Should have the knowledge of working and managing the (Software as a Solution) SAAS based platforms or similar product in the industry. Should be able to analyze the product gaps and work cross functionally with related teams using appropriate implementation methodology get the enhanced features developed in the existing product platform. Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, conferences, projects, etc.) to facilitate individual and team development. Provides training to operations for implementation of new procedures, processes, services, and technology to maintain operational effectiveness. Coordinates with process writers to create training documents. SKILLS AND KNOWLEDGE REQUIREMENTS Should have a good command of Advance Excel and Macros. Knowledge of SQL and Power BI. Experience in business planning and performance tracking. Knowledge of Service reporting templates Email Etiquette, Verbal communication skills.

Job description JOB ROLE & RESPONSIBILITIES: 1. Identify suitable MSPs for Last Mile and First Mile operations across the country. 2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities. 3. Coordinates with departments to setup MSPs to monitor services on a daily basis. 4. Audits MSP processes to ensure compliance and identify possible optimization. 5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment. 6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP. 7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements. 8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance. 9. Creates strong contact with relevant MSPs to identify potential strategic MSPs. 10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates. 11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process. 12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems. 13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates. 14. Maintains quality control documents to maintain standards. 15. Creates standard operating procedures for the training group to promote consistency and improve performance. 16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance. 17. Assists in monthly business plan reviews with MSP’s to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments. 18. Supervises and Develops Others Determines employees’ training needs to produce continuous development plans. 19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement. 20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelor’s Degree or equivalent

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

Designation : Transport Associate - Healthcare Band: : SS Department : Operations Main Duties and Responsibilities Primary activity being pickup & delivery for healthcare & life science shipments. Timely follow-ups or the courier AWB number and attempting pickup and delivery on time. Maintain fright inbound and outbound consignment records and proactively doing follow-up till shipment departs to destination. Ensuring 100% delivery of all sensitive client of healthcare. Frequent cross check and tally of the shipment movement as per line haul. Updating shipment milestones in Maestro soon after it happens. Preparing daily Pickup and delivery run sheets and updating PODs. To work on transport plan General Backup of Fellow Operations Associate. Taking incoming calls while in the office. Preparing temperature-controlled boxes or pickup. To always adhere to all company policies To undertake any other reasonable duties at the request of the line manager or branch manager Educational Qualifications: Intermediate or equivalent Relevant Experience: Overall 1-2 years of relevant experience in similar industry

As a Transport Associate in the Healthcare sector, your main responsibility will involve handling the pickup and delivery of healthcare and life science shipments. You will be required to ensure timely follow-ups on courier AWB numbers, and make sure that pickups and deliveries are done punctually. Maintaining records of inbound and outbound consignments, along with proactive follow-ups until the shipment reaches its destination, will be a crucial part of your role. It is essential to guarantee a 100% delivery rate for all sensitive healthcare clients. You will be expected to frequently cross-check and tally the movement of shipments as per the line haul, and update shipment milestones in Maestro promptly. Additionally, you will need to prepare daily pickup and delivery run sheets, as well as update Proof of Deliveries (PODs). Your tasks will also include working on the transport plan to ensure smooth operations. In general, you will be required to support fellow Operations Associates, handle incoming calls when in the office, and prepare temperature-controlled boxes for pickups. Adherence to all company policies is mandatory, and you must be willing to undertake any other reasonable duties assigned by your line manager or branch manager. The educational qualifications required for this role are an Intermediate or equivalent degree. A minimum of 1-2 years of relevant experience in a similar industry is preferred to be successful in this position.,

The Senior Executive - Revenue Management plays a crucial role in driving volume and revenue growth by overseeing contract-pricing solutions for Strategic Accounts. Serving as a key point of contact for internal stakeholders, you will be responsible for managing large-scale multi-product pricing efforts, offering project management support, and streamlining the RFP/RFQ process. Your primary responsibilities will include evaluating Price Quota Requests (PQRs) to ensure accuracy and completeness, analyzing RFQs and pricing requests to align with customer needs, and formulating competitive sales/pricing strategies. You will also conduct ad hoc financial analyses, understand pricing models and cost drivers, and collaborate with various teams to ensure pricing alignment with market conditions. Additionally, you will be involved in auditing contracts for accuracy, facilitating the contract implementation process, and resolving pricing and billing queries on a daily basis. Your role will also entail generating revenue and profit reports, ensuring compliance with audit norms, and providing necessary support for audits. To excel in this role, you must possess a strong understanding of revenue management, pricing procedures, and rate setting policies. Your experience in managing strategic portfolios and delivering solutions for complex projects will be instrumental. Proficiency in information analysis, negotiation, and relationship building is essential. Knowledge of CRM software, Microsoft Office Suite, and a customer-centric approach are key requirements. A background in sales along with an MBA or equivalent degree and a minimum of 2+ years of relevant experience is preferred. In summary, as a Senior Executive - Revenue Management, you will leverage your expertise to drive revenue growth, develop pricing strategies, and ensure customer satisfaction through effective pricing solutions and contract management. Your ability to collaborate with cross-functional teams and deliver results will be paramount to your success in this role.,