Senior Executive - International Sales (Inbound)

Position Title: Senior Executive – International Sales (Inbound) Location: Kolkata Reporting To: Assistant Manager - International Sales Experience: 2–3 Years (Domestic B2B sales acceptable; International sales experience is a plus) Employment Type: Full-time Position Overview: We are looking for a Sr. Executive International Sales to join our high-performance sales team at our Kolkata HQ. The ideal candidate will own the inbound international sales process, manage CRM updates, respond to leads and customers, and ensure smooth quotation-to-order conversion while delighting customers. Key Responsibilities: Handle inbound international sales leads and close deals in line with revenue and profit goals. Prepare and send sales quotations within 1 working day of inquiry. Maintain accurate and timely records in Zoho CRM (leads, tasks, quotes, and orders). Follow up with customers via email, WhatsApp, and calls to ensure swift closures. Resolve queries within 24-48 business hours. Grow repeat orders and build long-term customer relationships. Coordinate with internal teams (operations, finance, dispatch) to ensure smooth order processing. Performance KPIs: Quarterly revenue/profit targets (Avg. ticket size US$ 5,000-10,000) Turnaround time for quotation: 1 working day Query response time: 24 hours CRM hygiene: 100% data accuracy Repeat business growth: 25% YoY Requirements Can be graduate in any specialization; preferably B.Tech/ Diploma in engineering. 2-3 years of experience in B2B sales (industrial product sales preferred). Strong communication skills in English (written + spoken). Basic knowledge of CRM systems (Zoho experience preferred). Sound understanding of lead-to-order sales flow. Ability to multitask and work with global customers across time zones. Positive attitude, quick learner, high responsiveness. Benefits Why Join Duratuf? Opportunity to work in a fast-growing, global B2B industrial company. High-performance, collaborative, and transparent work culture. International client exposure. Use of modern tools like Zoho CRM, WhatsApp for Business, and automation systems. Perks & Benefits: Flexible leave Policy WFH and Out of Office opportunities based on requirements and conditions Performance Recognition Incentives: Attractive quarterly and annual variable pay based on revenue and profit achievements Dynamic Career Growth All the statutory benefits as per industry standards Show more Show less