Senior Executive - Human Resources

Job Title

Senior Executive – HR Operations

Function

Human Resources

Reporting to

Regional Head – Human Resources

• Purpose
  

• Key Responsibilities
  

Responsibilities

• Conduct the HR operations in the region as per the guidelines defined by the corporate HR team
• Prepare and maintain employee personnel files in the region; Ensure their regular updation and send periodic updates to the respective corporate team
• Maintain the HRIS data in the region including details of employee related information such as date of joining, grade, position, years of experience, educational background etc.
• Collate payroll inputs (Leave and attendance) for all employees in the region and send to the central HR Operations team on a timely basis as per the prescribed format
• Conduct full and final settlement process of attrited employees in the region and ensure timely completion of all activities related to the same including issue of experience certificate, PF transfer / withdrawals, coordination with other functions (IT, Finance) etc
• Ensure thorough verification of all employee data including date of joining, date of resignation, notice period pay calculation, any bond signed by the employees etc. before full & final settlement
• Ensure timely response and resolution of employee queries on HR operations and related activities
• Validate and send requests for various certificates such as service certificate, address confirmation certificate, name change certificate etc. to the central operations team as and when requested by the employees
• Ensure timely submission of tax proofs, administration of benefits and reimbursements for employees in the region as per the guidelines defined by the central HR Operations team
• Ensure timely availability of information on activities for the purpose of internal and statutory audits
• Key Result Areas and Key Performance Indicators
  

• Timely preparation and updation of HRIS of employee records
• HRIS Accuracy (Number of instances of errors / discrepancies observed)
• Maintenance of leave and attendance data for all employees as per process and timelines
• Adherence to defined timelines for processing of Full and Final accounts
• Administration of employee benefits as per standard operating procedures

• % queries responded within defined timelines and % escalated

• Number of instances of non-compliance pertaining to operations as observed in audit

• Adherence to Performance Management system timelines and guidelines