Position Title:
Executive Stores
Reporting To:
Head Inventory Management & Store Accounting (IM&SA)
Location:
Corporate Office and/or Project Sites
Department:
IM&SA Stores
1. Position Overview
The Executive Stores is responsible for end-to-end management and optimization of all store operations, including Store Operations, Store Maintenance, StoreShield (Physical Security: CCTV & Illumination), and Stores Process Excellence. This role ensures robust inventory control, compliance, process standardization, and physical security, supporting organizational objectives of efficiency, risk mitigation, and continuous improvement.
2. Key Responsibilities
2.1 Store Operations Management
- Oversee daily store operations, ensuring adherence to SOPs, WIs, and company policies.
- Coordinate inventory receipt, storage, issuance, and reconciliation activities.
- Ensure timely and accurate documentation of all store transactions.
2.2 Store Maintenance
- Supervise preventive and corrective maintenance of store infrastructure and assets.
- Liaise with Facilities and Maintenance teams for repairs and upgrades.
- Maintain logs for maintenance activities and ensure compliance with safety standards.
2.3 StoreShield (Physical Security: CCTV & Illumination)
- Implement and monitor physical security measures, including CCTV coverage and illumination protocols.
- Coordinate with security teams for incident response, audits, and compliance.
- Maintain records of security checks, incident logs, and ensure audit readiness.
2.4 Stores Process Excellence
- Drive process improvement initiatives to optimize store workflows and reduce operational risks.
- Document and update SOPs/WIs for all stores-related activities.
- Collaborate with Process Excellence and QA teams for audits, ISO documentation, and training.
2.5 Compliance, Audit & Reporting
- Ensure all store activities comply with statutory, audit, and organizational requirements.
- Prepare and present periodic reports on inventory, maintenance, security, and process initiatives.
- Support audit readiness and participate in internal/external audits as required.
2.6 Team Development & Stakeholder Engagement
- Mentor and train store staff on SOPs, safety, and security protocols.
- Foster a culture of continuous improvement and knowledge sharing.
- Engage with cross-functional teams (Inventory, Accounting, Security, QA) for seamless operations.
3. Key Performance Indicators (KPIs)
- Inventory accuracy and variance rates
- SOP/WI compliance percentage
- Incident response and resolution times (StoreShield)
- Audit scores and compliance ratings
- Process improvement initiatives completed
- Staff training and certification rates
4. Qualifications & Experience
- Graduate in Commerce, Business, Operations, or related field; MBA preferred.
- 4+ years experience in store/inventory management, preferably in a multi-site or large-scale environment.
- Strong knowledge of inventory systems, SOPs, and physical security protocols.
- Proficiency in MS Office, inventory management software, and digital collaboration tools.
- Excellent communication, analytical, and leadership skills.
5.
Competencies
- Process orientation and attention to detail
- Problem-solving and analytical thinking
- Stakeholder management and collaboration
- Risk awareness and compliance mindset
- Change management and adaptability
6. Travel Requirement
- Willingness to travel to operational sites as needed, in line with company travel policy.