Senior Executive – Customer Relationship

remote typeOn-sitelocationsNoida, UPtime typeFull timeposted onPosted 2 Days Agojob requisition idREQ424388Position Senior Executive Customer Relationship
Business Property and Asset management, Noida
Job Overview
You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:

Understand business and ensures there is integration between business and technology.

Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable

Provides analytic support by coordinating data extraction from various databases and data interpretation.

Create report templates and data gathering tools to meet desired future standard

Data custodian & controller

Trend analysis and aligning with account management team

Technology Tools incl Helpdesk Trending and Analytics

Deliver output files for reports and dashboards

Sign off on data roadworthiness

Facilitate Reporting on compliances

Seek and collate data for analytics

Generate MIS and reports as management requirement

Predictive reporting

Work with finance on budget targets

Cross verification of data as per agreed TOR time to time

Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports.

Custodian of all Site team statutory compliances , their documentation and records

Would be responsible for all Audits related to compliance and will upload the OGS Compliance tool with all requisite documents

Building statutory compliances are to be tracked for expiration and renewals

All documentation recording to be ensured on shared folders related to compliance

Site details
You will be working at commercial site which is located at Gurgaon.Site dynamics
Work ScheduleSite teame.g.Property Manager +2 Other details if anySound like you? Here is what were looking for
Being Analytical and Meticulous
Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.Qualifications
You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
What we can do for you
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location
On-site Noida, UPScheduled Weekly Hours:
48JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.