Senior Executive - Client Servicing

Key Requirements:

 Bachelor's degree in Marketing or any related field

 1 - 2 years of proven experience in client servicing or account management within a digital

marketing agency.

 In-depth knowledge of the all round digital marketing ecosystem, marketing strategies and various online channels.

 Demonstrated success in managing multiple client accounts and driving results.

 Strong presentation and negotiation skills.

 Strong time management, organisational abilities, and attention to detail.

 Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

 Proficiency in marketing analytics and reporting tools.

Key Responsibilities:

 Act as the primary point of contact for assigned client accounts.

 Build and maintain strong relationships with clients, understanding their needs and objectives.

 Responding to client inquiries in a timely and professional manner.

 Coordinate with internal teams (e.g., creative, content, and technical) to deliver marketing

projects on time and within budget.

 Maintaining an accurate record of all existing and potential clients.

 Monitor campaign performance, analyse data, and provide actionable insights to clients.

 Prepare regular progress reports and presentations for clients.

 Identify upselling and cross-selling opportunities to maximise client satisfaction and agency revenue.

 Stay updated with industry trends and best practices in digital marketing.

 Assist in preparing proposals and new business pitches.

Job Type: Full-time

Work Location: In person