Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Core Responsibilities: Design and develop robust, scalable, and high-performance software solutions using Java and Spring on the AWS. Collaborate with product managers, designers, and stakeholders to translate business requirements into technical specifications. Write clean, efficient, and maintainable code, following coding standards and best practices. Troubleshoot and debug application issues, identify root causes, and implement resolutions. Perform unit testing and debugging to ensure software quality and stability. Conduct code reviews and provide constructive feedback to enhance code quality. Identify and address technical issues, bottlenecks, and performance gaps in applications. Implement secure coding practices and integrate security measures into applications. Optimize application performance with efficient algorithms, caching mechanisms, and database optimizations. Stay updated with the latest trends in Java, Spring, and AWS, evaluating their potential for application enhancements. Key Competencies: Eagerness to Learn: Continuously apply knowledge to practice, stay curious, and explore new technologies. Problem Solving Skills: Identify and address technical problems, using past experiences to improve solutions. Communication Skills: Articulate ideas clearly and collaborate effectively within the team. Teamwork: Work well with others, contributing to team success and crossfunctional collaboration. Team Management & Leadership: Strong analytical, prioritizing, and project management skills, with a willingness to mentor and coach. Technical Competencies: Languages: Java Frameworks & Integration: Spring MVC, Spring Boot, Hibernate, JPA2, JDBC Template, JSP, Servlet, REST API Security: Auth 2.0 JWT token, Spring Security Databases: Oracle, MySQL, NoSQL, ElasticSearch Build Tools: Gradle, Maven Cloud: AWS Front End: CSS, HTML, JavaScript Frameworks, jQuery, AJAX, JSON, XML Application Server: Apache Tomcat CI/CD Tools: Github Actions, Docker, Kubernetes Version Control: Git Deployment Server: Linux Instance, Windows Qualifications Bachelor’s degree in Computer Science, Computer Engineering, or a relevant field. 4+ years of hands-on experience in software development using Java, Spring MVC/Springboot, Web Services. Familiarity with Agile methodologies like Scrum or Kanban. Knowledge of software security best practices and experience implementing security measures. Experience with containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes). Experience with DevOps tools and automation frameworks (e.g., Kubernetes, AWS ECS, Terraform, Jenkins). Experience with API integration and analytics/monitoring tools (e.g., Grafana, Kibana, Splunk). Strong verbal and written communication skills, with the ability to work in a fast-paced environment and manage multiple projects simultaneously Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

We are seeking a skilled Azure Data Engineer to join our dynamic team. The ideal candidate will have extensive experience in data engineering, working with Azure cloud services, and designing and implementing scalable data solutions. You will play a crucial role in developing, optimizing, and maintaining data pipelines and architectures, ensuring data quality and availability across various platforms. Key Responsibilities: Design, develop, and maintain data pipelines and ETL processes using Azure Data Factory, Azure Databricks, and Azure Synapse Analytics. Build and optimize data storage solutions using Azure Data Lake, Azure SQL Database, and Azure Cosmos DB. Collaborate with data scientists, analysts, and business stakeholders to understand data requirements and deliver solutions. Implement data quality checks, data governance, and security best practices across data platforms. Monitor, troubleshoot, and optimize data workflows for performance and scalability. Develop and maintain data models, data cataloging, and metadata management. Automate data integration and transformation processes using Azure DevOps and CI/CD pipelines. Stay up-to-date with emerging Azure technologies and data engineering trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in data engineering with a focus on Azure cloud services. Proficiency in Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure SQL Database. Strong experience with SQL, Python, or other scripting languages. Familiarity with data modeling, ETL design, and big data tools such as Hadoop or Spark. Experience with data warehousing concepts, data lakes, and data pipelines. Understanding of data governance, data quality, and security best practices. Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment. Preferred Skills: Azure certification (e.g., Microsoft Certified: Azure Data Engineer Associate) is a plus. Experience with Azure Logic Apps, Azure Functions, and API Management. Knowledge of Power BI, Tableau, or other data visualization tools Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: Assist clients in finding the best international and domestic travel deals tailored to their specific needs. Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals. Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery. Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards. Stay informed about airline rules, regulations, and current developments affecting travel industry trends. Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support. Assist finance department in client debt recovery processes as required. Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous. Hands-on experience with international fares, routings, and visa processing knowledge is essential. You'll be perfect for the role if you have: Proven experience as a Travel Consultant in the travel industry. In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings. Strong understanding of international fares, routings, and visa processing requirements. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and ability to adapt to changing situations. Bachelor’s degree in hospitality, Business Administration, or relevant field is preferred. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. About The Opportunity FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a teamwork environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect. By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people. Key Duties & Responsibilities Leadership & Management: Oversee and manage MICE (Meetings, Incentives, Conferences, and Events) operations to ensure the highest standards of service and client satisfaction. Strategic Planning: Develop and implement strategies to drive business growth and enhance operational efficiency in MICE activities. Client Engagement: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. Team Coordination: Lead, motivate, and support a team of professionals to achieve operational excellence and foster a collaborative working environment. Event Management: Supervise the planning, execution, and evaluation of high-profile events and conferences, ensuring smooth operations and adherence to client requirements. Budget Management: Develop and manage budgets for MICE operations, ensuring cost-effectiveness and financial accountability. Vendor Relations: Negotiate and manage relationships with vendors and suppliers to secure the best rates and services for our clients. Core Competencies Communication Skills: Exceptional verbal and written communication skills to effectively interact with clients, team members, and stakeholders. Interpersonal Skills: Strong ability to build and maintain positive relationships, demonstrating empathy and understanding. Organizational Skills: Proven ability to manage time efficiently, handle multiple tasks, and prioritize workload in a fast-paced environment. Detail-Oriented: High level of attention to detail, ensuring accuracy and excellence in all aspects of work. Negotiation Skills: Strong negotiation abilities to secure favorable terms and resolve conflicts. Escalation Management: Skilled in handling escalations and conflict resolution with professionalism. People Management: Experience in leading and managing teams, fostering a supportive and productive work environment. Functional Competencies Product Knowledge: In-depth understanding of both international and domestic MICE products and services. Analytical Skills: Strong analytical abilities to assess data, identify trends, and make informed decisions. Business Acumen: Sound understanding of business operations and strategic planning. Presentation Skills: Proficient in creating and delivering engaging presentations. MS Office Proficiency: Advanced skills in MS Office applications, including Excel, Word, and PowerPoint. We’d Love to Hear from You If You Have… A proven track record in managing MICE operations with a strong understanding of industry standards and practices. Excellent leadership and team management skills with a passion for driving excellence. A proactive approach to problem-solving and a commitment to achieving client satisfaction. A dedication to continuous improvement and innovation in the MICE sector. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Generous remuneration structure and a highly competitive salary Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Enjoy the freedom and flexibility with our Flexible Working Arrangement Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We’d love to hear from you if you have... Are you ready to elevate your career in travel management? Apply with FCM today! Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: Developing an implementation plan aligned with client needs and product capabilities. Managing client conversations effectively and building confidence both internally and externally in the overall implementation process. Understand the TMC world and have good understanding of OBTS Have handled customer implementation from start to go-live Experience 8+ years You'll be perfect for the role if you have: The Customer Implementation Manager is responsible for leading critical client projects on a national and regional level. The Customer Implementation Manager will own the project and manage the coordination between the client, internal FCM stakeholders (Account Manager, BDM, Operations, IT Team) and 3 rd party suppliers. The CIM would also oversee all the inbound multinational client implementations lead from the Global team. The success criteria for this role is to deliver new client implementations successfully in scope, commercially viable, within budget and on-time so that client expectations are met. This role will be responsible to adhering to standard processes. The candidate will be based in one of FCM Asia Equity office and report to the Head of Client Implementation Asia. Core responsibilities will include: Manage all phases of client implementation projects for national, regional and global clients, from initial internal kick-off meeting, regular implementation meetings, implementation mid-plan to end plan, testing period, go-live and post implementation. Create, maintain and own implementation project plans in Wrike (PM tool). Ensure that communication channels are well established with all the projects' stakeholders (internal & external). Manage and communicate scope change, timelines and quality, in agreement with client and FCM key stakeholders. Escalate and mitigate issues within a client implementation. Identify precise deliverables and milestones related to the project as well as any issues that can delay the implementation process. Ensure commitments and timelines are met and that resources are adequate (quantity and skills). Coordinate testing of technology, systems and other 3 rd party products (UAT). Follow-up outstanding items; ensure the deployment, training, and post-implementation support transition plans are followed by the Account Management/Operations/IT teams accordingly. Transition knowledge gained through implementation lessons learned back to IT and support teams. Guide all key stakeholders (internal and external) on their roles and responsibilities in the project. As the recognized expert on implementations, the CIM will be expected to be able to work collaboratively with all key stakeholders and departments involved in client implementations internally and externally (Account Management, Sales, Operations, IT, Key Stakeholders on clients’ end). Project management skills such as being well-organized, multi-tasking, good time management skills are a requirement. Thorough knowledge of travel industry technology and corporate travel operations (GDS, OBTs, Client Portal…) are a must for this position. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarian Show more Show less

Hello! FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events Day in the life: Focus for this individual is to tab large Conglomerates and Ultra Large Prospects Pan India > INR 30cr pa. Large MNC’s having decisions based out of India for the entire region. Achieve defined monthly, quarterly, and annual sales and total transaction value (TTV) targets. Develop and execute a sales plan to target key prospective accounts. Accurately forecast projected sales revenue Write value-driven customer proposals and create highly professional responses to RFI/Ps to maximise win-rates. Communicate customer requirements internally, completing timely handovers of closed sales to the account management team. Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters. Consistently use Salesforce CRM database to manage activity and results. You'll be perfect for the role if you have: 10+ years Sales/Business Development experience Demonstrated track record selling to large enterprises (Fortune 100) is essential. Ability to form strong business relationships with C-suite. Excellent written and verbal communication skills. A passion for travel and the travel industry (travel industry experience is highly desired) Strong skills in communication and persuasion. Self-motivated, independent with strong interpersonal skills and a hunger for success. Ability to conduct presentations in an engaging manner. Proficient skills in Microsoft Office programs and Salesforce.com (or similar). Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. About The Opportunity FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a teamwork environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect. By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people. Key Responsibilities: Sales Leadership: Lead and manage the MICE sales team, ensuring a high level of performance, motivation, and achievement of sales targets. Revenue Generation: Oversee the achievement of sales targets, with a focus on driving top-line revenue of 15-20 crores. Client Relationship Management: Build and nurture relationships with key clients, ensuring high client satisfaction and retention. Act as the primary point of contact for key accounts. Team Development: Coach, mentor, and develop the sales team, ensuring the consistent achievement of individual and team goals. Sales Strategy: Develop and execute the sales strategy for the MICE division, identifying opportunities for growth and new business acquisition. Lead Generation & Sales Pipeline: Ensure the generation of leads, conversion into business, and the maintenance of a robust sales pipeline. Market Insights: Keep up-to-date with market trends and competitor activities to refine sales tactics and positioning. Cross-Functional Collaboration: Work closely with internal departments (Operations, Contracting, etc.) to ensure smooth execution of sales processes and client requirements. Reporting & Forecasting: Manage sales forecasting, track performance against targets, and provide regular reports to senior management. Qualifications & Skills: Experience: A minimum of 10-12 years of experience in sales within the MICE industry or a related travel management field, with at least 5 years in a leadership or managerial capacity. Proven Success: A demonstrated track record of achieving sales targets, building client relationships, and leading successful teams. Leadership Abilities: Strong leadership, coaching, and team management skills. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with clients, teams, and senior management. Sales Expertise: Strong knowledge of the MICE business, client acquisition strategies, and sales processes. Strategic Thinking: Ability to develop and execute a sales strategy aligned with company goals. Technical Skills: Proficient in MS Excel, PowerPoint, and CRM tools. What’s in it for You? At FCM, we value and invest in our people. We offer a comprehensive benefits package, a collaborative and inclusive work culture, and opportunities for career development. Here’s what you can look forward to: Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Generous remuneration structure and a highly competitive salary Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Enjoy the freedom and flexibility with our Flexible Working Arrangement Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We’d love to hear from you if you have... Are you ready to elevate your career in travel management? Apply with FCM today! Show more Show less

Accounts Payable Lead Responsibilities Hiring, training, motivating, and evaluating accounts payable staff members. Overseeing routine department activities to ensure that they are completed accurately and on time. Maintaining accurate and complete financial, employee, and client records. Setting and facilitating the achievement of department objectives. Developing, implementing, improving, and enforcing budgets, policies, and department controls to increase accuracy and efficiency. Building and maintaining relationships with employees, Client and vendors Strong reconciliation knowledge for Supplier Ledger and AP sub ledger. Good Excel knowledge and automation. Accounts Payable Manager Requirements CA or Master degree in accounting, finance, management, or a related field 8-10 years + Experience. Extensive knowledge of accounting and management principles and accounts payable procedures. Excellent communication and interpersonal skills. Handling of Foreign stakeholders is must. Proficiency with business solutions and accounting software such. Knowledge of D365 is preferred. Strong planning and problem-solving skills. Ability to analyze information and processes. Motivation to develop and maintain internal and external relationships. Commitment to ethical behavior with a willingness to adhere to all company policies and current financial legislation. #FCMIN Show more Show less

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Delivery Focus Day in the life: – Ensure measurable business objectives and SMART Goals are incorporated into streams of work, aligning technology and business strategy. – Liaise closely with Product Managers, Product Owners and other leaders to deliver initiatives and products utilising lean and agile delivery methods. – Coach and empower teams to take accountability for delivery, risk and issue management and assist by assisting to remove blockers or escalate if necessary. – Enable and support external delivery partners to optimise and deliver valued outcomes externally. – Develop a team environment that supports team engagement and high performance in a diverse, distributed and partnered team. – Proactively manage and address performance issues in delivery team members. – Builds strong relationships with internal customers, stakeholders and integration teams to ensure delivery is smooth and customer centric. – Provide advice and thought leadership to ensure successful design and implementation of technology strategies that align with company goals and strategies. Manage team operations, including portfolio planning, resource, financial and risk management. – Assists in preparing delivery release notes across teams. Makes effective decisions and embraces change: – Identify, understand and communicate issues, problems, and opportunities. – Are driven by achieved business value – Accept constructive feedback in an open fashion – Creative problem solver, able to build contingency plans and handle stressful situation with professionalism. Teamwork & Collaboration: – Establish and drive efficient cooperation between teams – Liaise with internal stakeholders to ensure design solutions meet both customer, consultant, and business requirements. – Foster collaboration within the team to ensure consistent customer experience across range of products. Communication: – Foster open communication. – Listen actively. –Practice information sharing. – Present ideas and concepts logically and clearly. You'll Be Perfect For The Role If You Have 4+ years experience as a Project Manager, Delivery Manager or Release Train Engineer Excellent knowledge/experience in the application of Agile and Lean approaches to Product and Service delivery. – Proven capability in contributing to the strategic direction of a department. – Excellent adaptive team leadership capabilities including the ability to foster productive team dynamics, engage and enable teams and coach for performance. – Strong communication and interpersonal skills, including negotiation and influencing skills. – Ability to lead dispersed and diverse agile technology teams to deliver continuous value for customers. – Demonstrated learning agility and ability to rapidly adjust to new contexts, technologies and trends. – Able to create effective team environments for people to innovate and learn. – Proven ability to consult and facilitate discussions regarding alternative approaches and to broker consensus across broad stakeholder groups. – Strong stakeholder management, planning, organisation, decision making and time management skills. – Ability to prioritise, multi-task and effectively delegate. – Experience in program management or project management, with the ability to manage several projects concurrently. – Experience managing off-shore vendor delivery. – High level of flexibility with a strong ability to lead others successfully through cultural, process, system and transformational change. – Ability to contribute to and understand strategic perspectives and translate into tactical actions. Added advantage: – Experience facilitating scrum of scrums, or multi-team coordination – Agile certification (e.g. CSM, PSM)Experience with SAFe – eCommerce and retail background – Experience in using the Atlassian suite – Experience facilitating distributed workshop using Teams Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism #FCMIN Show more Show less

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Key Responsibilities Day in the life: Contract Repository Management: This involves maintaining proper contract repository in Service Now. Maintain organized records of all contract documentation and ensure they are accessible for audit purposes and internal reporting. Process Adherence: Need to ensure that the process of signing Contract Execution Form is adhered and is attached with each contract which has annual spend value of more than 50K AUD. Risk Assessment: Identify and mitigate potential risks associated with expiry of contracts. Stakeholder Collaboration: Liaise with internal teams such as sales, finance, operations, and legal to align contract uploading in the system. Pipeline Reporting: Need to maintain proper weekly reporting of the contract status in the system and share the same with respective stakeholders. Qualifications You'll be perfect for the role if you have: Education: Bachelor’s degree in law, Business Administration, or related field. Experience: Minimum of 5 years of experience in contract management, preferably with a focus on international contracts. Skills: Strong analytical and problem-solving abilities. Attention to detail with a focus on accuracy and thoroughness. Proficiency in using contract management software and Microsoft Office Suite. Other Requirements: Ability to work in a fast-paced, dynamic environment. Experience working in ITES/Travel is preferred. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Day in the life: Key Responsibilities: Contract Repository Management: This involves maintaining proper contract repository in Service Now. Maintain organized records of all contract documentation and ensure they are accessible for audit purposes and internal reporting. Process Adherence: Need to ensure that the process of signing Contract Execution Form is adhered and is attached with each contract which has annual spend value of more than 50K AUD. Risk Assessment: Identify and mitigate potential risks associated with expiry of contracts. Stakeholder Collaboration: Liaise with internal teams such as sales, finance, operations, and legal to align contract uploading in the system. Pipeline Reporting: Need to maintain proper weekly reporting of the contract status in the system and share the same with respective stakeholders. You'll be perfect for the role if you have: Qualifications: Education: Bachelor’s degree in law, Business Administration, or related field. Experience: Minimum of 5 years of experience in contract management, preferably with a focus on international contracts. Skills: Strong analytical and problem-solving abilities. Attention to detail with a focus on accuracy and thoroughness. Proficiency in using contract management software and Microsoft Office Suite. Other Requirements: Ability to work in a fast-paced, dynamic environment. Experience working in ITES/Travel is preferred. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people. Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally. Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

We are seeking a hands-on QA Lead who nurtures quality mindset to head our quality assurance team and ensure the delivery of high-quality software products. The QA Lead will be responsible for developing and implementing test strategies, managing the QA team, and collaborating with cross-functional teams to drive continuous improvement of our testing processes. This role includes project and release management responsibilities, ensuring that all quality standards are met before deployment. Key Responsibilities: Develop and implement comprehensive test plans and strategies to ensure software quality. Oversee the QA team, providing guidance, training, and performance evaluations. Collaborate with product managers, developers, and other stakeholders to understand requirements and define testing criteria. Ensure effective communication and reporting of test progress, issues, and risks to relevant stakeholders. Manage and maintain testing environments and tools. Identify areas for process improvement and drive initiatives to enhance testing efficiency and effectiveness. Perform root cause analysis of defects and collaborate with development teams to resolve issues. Stay updated on industry trends, tools (low code/no code automation tools), and best practices (shift left & shift right testing) to continuously improve the QA process. Plan, schedule, and manage QA activities to ensure timely delivery of projects, monitoring project scope and resources to ensure alignment with project goals. Coordinate and manage the release process, ensuring that all quality standards are met before deployment. Develop and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery. Communicate quality standards and parameters to the QA team, product development team, and other relevant staff. Roll up the sleeves and work alongside the team for test designing, test execution, defect logging, defect triage. Coordinate and participate in product testing, including regression testing and user acceptance testing (UAT). Review client, customer, and user feedback, and incorporate it into the QA process (feedback loop). Build test automation strategy and ensure that the team focuses on both automation and manual testing. Develop and maintain regression suites and release notes. Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). 8-10 years of experience in software quality assurance, with at least 2 years in a leadership role. Strong understanding of software testing methodologies, tools, and best practices. Experience with automated testing tools and frameworks (e.g., UiPath, Cypress). Excellent analytical, problem-solving, and communication skills. Proven ability to lead and manage a team effectively. Experience with Agile/Scrum methodologies. Project management experience is highly desirable. Experience with release management processes and tools. Well versed with governance, gatekeeping, quality metrics and reporting. Preferred Skills: Advanced certification in software testing (e.g., ISTQB-CTAL). Familiarity with non-functional testing and tools. Experience with Azure DevOps and continuous integration/continuous deployment (CI/CD) pipelines. Show more Show less

Key Responsibilities: 🔹 System Monitoring & Performance Management: Proactively monitor system performance using Grafana and Application Insights to ensure optimal uptime and efficiency. Identify and resolve system issues, minimizing downtime and performance bottlenecks. 🔹 Incident Response & Troubleshooting: Participate in incident response and resolution, including root cause analysis and post-mortem reviews. Work closely with development teams to troubleshoot issues, optimize application performance, and implement best practices for Azure-based applications. 🔹 Automation & Optimization: Develop and maintain scripts for automation using PowerShell, Bash, or Python. Implement monitoring and alerting enhancements to proactively detect potential issues. Qualifications & Skills: ✔ Experience with Azure Cloud services, including networking, monitoring, and troubleshooting. ✔ Proficiency in scripting and automation (PowerShell, Bash, Python). ✔ Strong understanding of networking principles & Azure networking services . ✔ Experience with Azure database services (Azure Cosmos DB, Azure SQL, KQL queries). ✔ Ability to work in a fast-paced, high-availability environment and collaborate effectively with cross-functional teams. Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. We are seeking an experienced and strategic professional to join our dynamic Meetings & Events team as Assistant Manager to Manager – International Operations . This role will be responsible for managing end-to-end international MICE projects, client relationships, and team performance. You will play a critical role in ensuring that all client programs are executed seamlessly, within scope, and to the highest standard of excellence. Key Responsibilities Operational Management Lead and oversee planning, budgeting, and flawless execution of international MICE projects, ensuring alignment with client goals and business outcomes. Client Relationship Management Build and maintain strong, trust-based relationships with high-profile clients. Understand client needs, preferences, and expectations to deliver customized solutions. Vendor & Partner Negotiations Collaborate and negotiate with global vendors, DMCs, and service providers to secure the most competitive pricing while maintaining service excellence. Team Leadership & Development Guide, mentor, and inspire a team of MICE professionals. Promote a culture of innovation, accountability, and continuous improvement. Escalation Management Proactively manage challenges and escalations during project execution to ensure client satisfaction and operational continuity. Market Trends & Innovation Analyze market dynamics and competitor activities to introduce enhancements and best practices in MICE service delivery. Core Competencies Strong Communication: Clear and effective verbal and written communication skills. Relationship Building: Ability to establish and nurture internal and external relationships. Organizational Excellence: Skilled in managing timelines, multitasking, and prioritizing in a high-pressure environment. Attention to Detail: Precision in execution, reporting, and client servicing. Negotiation Skills: Ability to secure favorable outcomes and resolve operational issues efficiently. Functional Competencies MICE Expertise: Strong grasp of international MICE products, trends, and logistics. Analytical Thinking: Ability to analyze KPIs, budgets, and outcomes for informed decision-making. Presentation Skills: Comfort in presenting concepts, pitches, and reporting to senior stakeholders. Tech Savvy: Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of event management tools is an advantage. Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Travel & Tourism, or a related field. Minimum 12 years of progressive experience in MICE operations or corporate event management. Proven track record in international event delivery, client engagement, and team leadership. Experience managing events in multiple geographies is highly preferred. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification' Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less

Hello, FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fourth time ! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. We are seeking an experienced and strategic professional to join our dynamic Meetings & Events team as Senior Manager – International Operations . This role will be responsible for managing end-to-end international MICE projects, client relationships, and team performance. You will play a critical role in ensuring that all client programs are executed seamlessly, within scope, and to the highest standard of excellence. Key Responsibilities Operational Management Lead and oversee planning, budgeting, and flawless execution of international MICE projects, ensuring alignment with client goals and business outcomes. Client Relationship Management Build and maintain strong, trust-based relationships with high-profile clients. Understand client needs, preferences, and expectations to deliver customized solutions. Vendor & Partner Negotiations Collaborate and negotiate with global vendors, DMCs, and service providers to secure the most competitive pricing while maintaining service excellence. Team Leadership & Development Guide, mentor, and inspire a team of MICE professionals. Promote a culture of innovation, accountability, and continuous improvement. Escalation Management Proactively manage challenges and escalations during project execution to ensure client satisfaction and operational continuity. Market Trends & Innovation Analyze market dynamics and competitor activities to introduce enhancements and best practices in MICE service delivery. Core Competencies Strong Communication: Clear and effective verbal and written communication skills. Relationship Building: Ability to establish and nurture internal and external relationships. Organizational Excellence: Skilled in managing timelines, multitasking, and prioritizing in a high-pressure environment. Attention to Detail: Precision in execution, reporting, and client servicing. Negotiation Skills: Ability to secure favorable outcomes and resolve operational issues efficiently. Functional Competencies MICE Expertise: Strong grasp of international MICE products, trends, and logistics. Analytical Thinking: Ability to analyze KPIs, budgets, and outcomes for informed decision-making. Presentation Skills: Comfort in presenting concepts, pitches, and reporting to senior stakeholders. Tech Savvy: Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of event management tools is an advantage. Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Travel & Tourism, or a related field. Minimum 12 years of progressive experience in MICE operations or corporate event management. Proven track record in international event delivery, client engagement, and team leadership. Experience managing events in multiple geographies is highly preferred. Work Perks! - What’s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who We Are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism Show more Show less