Senior Executive Client Servicing

Company Description

R Creations is a proactive marketing agency based in Gujarat, specializing in delivering consumer-focused branding campaigns. Our services include BTL Marketing, Design & Print Solutions, Digital Marketing, Brand Aesthetics, and Audio-Visual Messaging. Committed to a client-centric approach, we are dedicated to creating tailored strategies that align with business objectives and drive measurable results. With a team of skilled professionals, we combine traditional and digital marketing techniques to help businesses enhance their sales, revenue, and market presence. Our 24x7 availability exemplifies our dedication to helping clients succeed in a dynamic market environment.

Role Description

We are seeking a Senior Executive Client Servicing professional for a full-time, on-site role in Ahmedabad. The responsibilities will include managing client relationships, understanding their needs, providing exceptional customer service, and ensuring client satisfaction. The role encompasses communication with clients, coordinating internal teams, addressing client inquiries, resolving issues effectively, and contributing to financial management and planning for clients. The Senior Executive will also play a pivotal role in strategizing, implementing, and monitoring client-focused campaigns and projects.

Qualifications

• Proven experience in Client Services, with the ability to manage and nurture client relationships effectively.
• Strong Communication and interpersonal skills to liaise with clients and internal teams seamlessly.
• Customer Service and Customer Satisfaction skills to resolve issues and maintain a high level of client contentment.
• Basic understanding of Finance and budgeting to support client projects and manage resources effectively.
• Proficiency in problem-solving, strategic planning, and multi-tasking in a fast-paced environment.
• A Bachelor’s degree in marketing, business administration, or a related field is preferred.
• Previous experience in marketing or client servicing roles is a plus.