Job
Description
What You Will Do In Your Role (Oracle Application Support - Dev/Ops) Provide first-line application support for a wide range of product or systems-related service requests Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines Analyze, troubleshoot, and resolve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team members to reassign to the appropriate resource or group. May reproduce technical issues that customers report in a test environment to troubleshoot & resolve. Extensive knowledge of program development and analysis of capabilities designed to resolve business requirements utilizing Oracle products and tools. Ability to influence and set technical direction. Apply best knowledge fixing application issues, implementing standards to medium complexity and recommend process improvements. Recognize upstream and downstream impacts; communicate effectively (verbally & in writing). Work on the oracle SQL queries and PL/SQL objects like functions, procedures, packages, triggers, views, cursors. Develop and optimize database structures, store procedures, complex PL/SQL code, dynamic management views, DDL triggers and user define functions. Develop /Update Unix shell scripts Perform Maintenance and Support Activities for application Decrease incidents and increase uptime of the applications. Analyze performance bottlenecks and perform tuning on code. Develop and enhance software programs and data structures that meet business objectives. Produces technical design documentation as required and ensures work complies with the architectural roadmap. Identifies and updates existing design documents impacted due to changes Ensures individual and team tasks are performed on-time by communicating and working closely with other members of the team. Retains a focus on completion, identifying and resolving issues. Experience with Java, Springboot, Eclipse, Angular preferred. Carry out other duties as reasonably requested by your line manager The Experience You Will Bring Requirements 5+ years of technical experience developing or supporting Oracle Database solutions using Oracle PL/SQL and SQL. 5+ years of user interface and presentation design and development skills 5+ years analysis, design, and ability to deliver a quality product on time Strong experience in SQL and Oracle PL/SQL. Advance PL/SQL programming such as bulk handling, pipelined functions, analytical queries, collections, objects etc. At least 1+ Experience with Java, Springboot, Eclipse, Angular preferred. Thorough understanding of application development project lifecycle and methodologies used. Ability to effectively prioritize and execute tasks in a fast-moving environment. Able to interact professionally with customers and colleagues. Excellent listening, interpersonal, written, and oral communication skills. Should have strong knowledge on Incident management, Change management and Release management. Ability to learn in fast pace and support custom applications and/or new technologies in a rapidly changing environment. Must be a strong team player Show more Show less
