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Senior Customer Support Associate

Senior Customer Support Associate

Glorious Hr Services

2 - 7 years

3 Lacs

Bengaluru

Posted:21 hours ago| Platform:

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Skills Required

BPO Customer Support Email Support Non Voice Process Semi Voice Chat Support Inbound International Chat Process Client Satisfaction Customer Retention International Voice CSAT Web Chat International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Email Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA + Incentives Shift: Day shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email Process) to handle inbound customer queries and provide excellent service for a reputed BPO. Eligibility : Experience: Minimum 2 Years in Voice/Chat/Email Support (International or Domestic Customer Support) Qualification: Graduate / Undergraduate Communication: Must have excellent communication skills and written skills (English) Key Skills: Customer Handling / Customer Support Inbound Email Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (SLA, FCR, Quality) Apply now and join a leading BPO for a rewarding career in customer support!

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Glorious Hr Services

www.glorioushrservices.com

IT Services and IT Consulting

Ajmer Rajasthan

11-50 Employees

53 Jobs

Key People

Jane Doe

CEO
John Smith

Chief Operating Officer
Emily Johnson

Head of Recruitment

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