Senior Customer Support Associate

1 - 6 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring: International Voice Process Customer Support (International BPO)


Location: Gurugram & Jaipur (Work from Office)

Shift Timings: US Rotational Shifts (24x7)
Working Days: 5 Days a Week (2 Rotational Offs)Transport: 2-Way Cab FacilityJoiners: Only Immediate Joiners will be considered


Eligibility Criteria:

Freshers or Minimum 6months' experience in Voice - Customer Support
Freshers with excellent communication skills can also apply

Salary

Key Skills Required:

Customer Handling and Inbound Call Management
Understanding of CSAT, AHT, and BPO MetricsExcellent verbal communication in EnglishAbility to deliver results under pressure

Zainab

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