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Senior Customer Support Associate

1 - 31 years

3 - 4 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:  Conduct outbound calls, and consultations with prospective clients  Perform detailed needs assessments to understand academic and career goals  Educate clients on Aimlay’s services and offerings  Manage and maintain client data and follow-ups using CRM software  Collaborate with marketing and operations teams to enhance customer experience  Provide timely follow-up and reporting for lead management   

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