Senior Consultant

Job Description

Title : Servicenow Consultant Location: Pune Exp: 4- 8 years Desirable Skills: Implementation & Configuration: • Configure and customize the ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, and Audit Management. • Develop and manage GRC workflows, including automated processes for risk assessments, policy management, and audit management. System Administration: • Administer and maintain the ServiceNow GRC platform, ensuring it operates smoothly and effectively. • Perform regular system updates, patches, and upgrades as needed. Integration & Optimization: • Integrate ServiceNow GRC with other ServiceNow modules (e.g., ITSM, ITOM) and third-party systems to enhance data flow and operational efficiency. • Optimize the use of ServiceNow GRC to improve risk management processes and compliance tracking. User Support & Training: • Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC. • Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform. User Support & Training: • Provide support to end-users, addressing issues, and answering queries related to ServiceNow GRC. • Develop and deliver training materials and sessions to ensure users are proficient in utilizing the GRC platform. Reporting & Analytics: • Create and manage reports and dashboards to provide insights into GRC activities and performance. • Analyze data to identify trends, potential risks, and areas for improvement. Compliance & Best Practices: • Ensure that the ServiceNow GRC application adheres to industry standards and best practices for governance, risk management, and compliance. • Stay up-to-date with changes in regulations and compliance requirements that may impact the GRC processes.