Senior Category Officer

As a Senior Program Officer at INTERVAL, you play a pivotal role in managing and enhancing the ECPC Program. You’ll lead teams, oversee program quality, support student success, and ensure alignment with Montessori standards to deliver impactful educational outcomes.

Responsibilities

● Lead and mentor the Client Relations Officers and Quality Auditor to ensure effective student engagement and consistent delivery of Montessori-standard classes.

● Oversee the implementation and continuous improvement of the ECPC Program to

maintain its relevance and alignment with Montessori best practices.

● Ensure a high-quality student experience by addressing concerns, supporting retention, and promoting engagement throughout their learning journey.

● Maintain rigorous quality standards by analyzing feedback and collaborating with the Quality Auditor to drive improvements.

● Manage tutor recruitment, training, and performance to ensure excellence in Montessori education delivery.

● Supervise the certification process, ensuring timely issuance and program integrity.

● Develop and manage a Placement Cell to support ECPC graduates in securing relevant teaching positions.

● Ensure successful placement of all ECPC graduates within Little Genie or other partnered institutions.

● Monitor and support the team in achieving monthly and quarterly performance targets, including enrollment, retention, placements, and revenue.

● Oversee and ensure timely and accurate fee collection across all stages of the student journey.

● Drive the team toward achieving monthly and quarterly performance targets related to enrollment, retention, revenue, and placements.

● Analyze program data and prepare reports to inform strategic improvements and

performance evaluations.

● Build and maintain partnerships with Montessori and educational institutions to enhance program resources and placement success.

Qualification:

● Bachelor’s Degree in any discipline is required.

● Diploma or Postgraduate Diploma in Montessori Education is mandatory.

● Strong leadership and team management skills with a proven ability to mentor and guide cross-functional teams.

● Excellent communication, analytical, and organizational skills with a focus on continuous improvement and student satisfaction.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Internet reimbursement
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Malappuram, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Project management: 1 year (Required)

Work Location: In person