Senior Career Counselor

Please Note:This role requires frequent local travel within Chandigarh and occasional travel to partner schools in other cities. As an in-office profile, there is no work-from-home provision. A high level of commitment, professionalism, and adaptability to travel schedules is expected.

Roles and Responsibilities:

● Conduct one-on-one career counselling sessions with students to understand their goals, interests, and academic backgrounds.

● Provide tailored guidance on overseas education opportunities, country selection, course selection, and university options with a focus on client enrolment and conversion.

● Explain admission processes, documentation requirements, scholarships, and timelines for various countries and institutions.

● Assist students in shortlisting programs based on their academic performance, budget, and future career aspirations.

● Conduct psychometric tests or aptitude assessments where applicable to support informed decision-making.

● Offer life-skill development sessions such as goal-setting, time management, and confidence building for students.

● Maintain regular contact with assigned students and parents throughout their application journey.

● Build and nurture strong relationships with partner schools across Chandigarh through regular visits and follow-ups.

● Represent the organization during school outreach visits, career fairs, workshops, and information sessions.

● Travel periodically to partner schools in nearby cities for events, seminars, and relationship management.

● Coordinate with the applications team to ensure smooth handover and follow-through post counselling.

● Ensure accurate documentation and systematic record-keeping of all student information and application files.

● Update and maintain the CRM/allocated software with current, complete, and error-free student data throughout the counselling and application cycle.

● Ensure timely communication and follow-ups with company associates, students, and parents regarding pending documents or updates.

● Drive the maximum conversion of eligible assessments into applications, and further into confirmed admissions.

● Conduct internal assessments of counsellor performance and recommend improvements to enhance team productivity.

● Attend all relevant training sessions and webinars conducted by Canadian colleges and universities to stay up to date on processes and policies.

● Organize and facilitate destination-specific training sessions for new counsellors, associates, and their teams.

● Take charge of all business development activities for the Canada destination, including follow-ups with educational consultants, associates, and institutions.

● Guide students on university/college interview formats, expectations, and mock interview preparation when required.

● Provide assistance and personalized feedback on Statement of Purpose (SOP) writing, ensuring alignment with the expectations of Canadian institutions.

● Maintain a direct working relationship with Canadian institutional representatives and escalate key cases for quick resolutions.

● Collaborate with the marketing and outreach team to promote Canadian education offerings and enhance lead generation.

● Participate in and help organize destination-specific student events, webinars, and pre-departure orientations.

● Monitor application progress across the entire Canada pipeline and intervene in case of delays or errors.

● Ensure adherence to internal timelines and institution-specific deadlines, managing application flow with precision.

● Provide performance reports, insights, and recommendations to the senior management on a monthly and quarterly basis.

● Handle business development calls from associates, offering destination-specific counselling support and assistance in client servicing.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹55,000.00 per month

Work Location: In person