Senior Business Intelligence Analyst

Job Description

About the Role

Key Competencies - Strong ability in investigative data analysis to address business questions with a keen eye for accuracy and quality. Excellent written and verbal communication for explaining complex data insights to non-technical stakeholders. Manage multiple tasks and projects with strong focus on maintaining up-to-date process documents. Enjoys investigating and resolving issues related to data and reporting. Actively seek to enhance reporting skills and learn new tools and technologies. Works well with cross-functional teams, providing valuable insights and support to workforce management teams.

Responsibilities

• Data Collection & Analysis – Create an intermediate data store that combines multiple data sources into specific tables/views for use by the WFM teams.
• Reporting & visualization – Ability to build dashboards based on intermediate datastore.
• Business Insights – Collaborate with teams and stakeholders to provide data insights and identify opportunities for process improvements within workforce.
• Data Quality & Governance – Clarity on basic principles and best practices for development of data pipelines maintenance to preserve the completeness and quality of the data. Experience of DBA is preferred but not required.
• Data Management & Migration – Experience in data migration and refinement of existing data structures, dashboards, and reports which include validation of existing reports for quality and completeness.

Skills: SQL(Writing codes & Queries), Data Visualization, Power BI, Data modeling, Dashboards

Qualifications

Location – Gurgaon, 5days WFO

Shift – US Shift(7:30pm IST to 4:30am IST)