Job
Description
About Eurofins TITLE: Senior Associate - IT WORKING LOCATIONBengaluru , Karnataka, India As a Senior Infra Support Specialist,you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with applicationteams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelors Degree inComputer Science/MCA or any other Bachelors degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Personal Skills: Ability to think critically and creatively to solve problems. Detail oriented and dedicated to quality work. Excellent attention to detail and quality. At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Additional Information Just some of the benefits we offer are: Gym membership Company pension scheme 24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more The Location: Eurofins Digital Testing offices are based in Bristol City Centre. We are right next to Cabot Circus and many bars and restaurants. Our office is easy to commute to and has fantastic views over the city centre too. This area is a great place to live and work, with lots going on. Why Should You Apply Competitive pay with a well-established and growing international company. Good benefits and flexible working opportunities. Great location within the city centre. Opportunities to progress and grow with the company. Occasional opportunities to travel and work around the UK and internationally. Start dateASAP Interview processTelephone interview followed by an online coding test and if selected, final stage is a face to face interview Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction.
