Senior Associate, HR Shared Services

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurshipa system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take actions, embrace risks, and make decisions as if they had founded the company themselves.

At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections.

Job Title:

Job Location:

Department:

In This Role, You Will:

Key Responsibilities:

HR Process Management:

• Oversee the execution of HR processes including but not limited to employee life cycle events (hire, promotions, transfers, terminations, etc.).
• Maintain and update employee records in HR systems (HRIS) ensuring data accuracy and integrity.
• Provide support in compensation and benefits administration, payroll, and compliance tracking.
• Assist with audits, reporting, and other compliance-related tasks as required by internal and external stakeholders.

Employee Onboarding and Offboarding:

• Lead the onboarding process for new hires, ensuring all documentation is completed and necessary systems access is provided.
• Coordinate with relevant departments for smooth transition and integration of new hires into the company culture.
• Handle offboarding procedures, ensuring exit interviews are conducted, and that all formalities like returning company property, benefits exit processing, and final settlements are handled efficiently.

HR Support Employee Relations:

• Act as a point of contact for employees on HR-related queries, resolving issues related to policies and processes.
• Collaborate with HR team members to maintain a positive work environment and foster employee engagement.
• Support HR initiatives that drive employee satisfaction, retention, and performance.

Policy and Compliance Support:

• Ensure HR policies and procedures are consistently followed and aligned with legal requirements and best practices.
• Stay updated with HR trends, legal changes, and industry practices to ensure compliance and improve efficiency.

Continuous Improvement:

• Identify areas for process improvement in HR operations and contribute to the development of best practices.
• Assist with the implementation of HR technology solutions to enhance operational efficiency.

Collaboration Teamwork:

• Work closely with cross-functional teams such as Finance, IT, and Legal to ensure seamless HR operations.
• Support HR projects and initiatives such as performance reviews, employee development programs, and training initiatives.

Heres What You Need:

Key Skills Qualifications:

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

Experience:

• 510 years of experience in HR operations or HR administration.
• Strong understanding of HR processes, HRIS systems, and related tools.

Skills:

• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• High attention to detail and excellent organizational skills.
• Proficiency in HR software and Microsoft Office Suite.
• Problem-solving skills with a proactive approach to resolving challenges.

Working Conditions:

• Full-time position with hybrid work arrangements depending on company policy.
• Supporting Early EST US shift time.