Senior Associate, HR Shared Services

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Location:

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Company Overview:

Cvent is a global leader in meetings, events, and hospitality technology, with over 4,700 employees and nearly 21,000 customers in more than 100 countries. Our clients include 80% of the Fortune 100 companies. Since 1999, Cvent has delivered cutting-edge event marketing and management solutions while supporting hotels and venues with software tools to grow their group and corporate travel business.

intrapreneurship

Role Overview:

Senior Associate - HR Shared Services

Key Responsibilities:

HR Process Management

• Execute HR processes across the employee lifecycle: onboarding, promotions, transfers, and terminations.
• Maintain accurate employee records in the HRIS system.
• Assist with payroll, compensation and benefits administration, and compliance tracking.
• Support internal and external audits and reporting requirements.

Onboarding & Offboarding

• Coordinate onboarding for new hires including documentation and systems access.
• Ensure smooth integration of new employees into the company culture.
• Manage offboarding processes including exit interviews, return of assets, final settlements, and benefits processing.

Employee Relations & HR Support

• Act as a point of contact for HR-related queries and issue resolution.
• Collaborate with HR colleagues to maintain a positive work environment and support employee engagement.
• Contribute to initiatives around employee satisfaction, retention, and performance.

Policy & Compliance

• Ensure HR processes comply with legal standards and internal policies.
• Stay current with labor laws, industry trends, and best practices to maintain compliance and improve operations.

Process Improvement & Collaboration

• Identify opportunities to enhance operational efficiency and implement HR best practices.
• Assist in deploying HR technology solutions.
• Collaborate with Finance, IT, Legal, and other departments for seamless HR operations.
• Support broader HR initiatives such as performance reviews, development programs, and training.

Qualifications:

• Education:

  Bachelor's degree in Human Resources, Business Administration, or related field.

• Experience:

  510 years in HR operations or administration.

• Technical Skills:

  Proficiency with HRIS platforms and Microsoft Office Suite.

• Soft Skills:

• Strong communication and interpersonal abilities
• High attention to detail and organizational skills
• Discretion in handling confidential information
• Analytical mindset and proactive problem-solving

Working Conditions:

• Full-time role with hybrid work flexibility, based on company policy.
• Early EST U.S. shift support required.