Senior Application Support Engineer

About the Job:

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Job Description

Senior Application Support Engineer

12-hour standby shifts during weekends

Key Responsibilities:

• Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.
• Work on ServiceNow tickets – incident, request, and change management.
• Troubleshoot and resolve application issues in a timely manner.
• Write and optimize code in

  IBM Informix 4GL, Java, C#, VB.NET, and Shell scripting

  .
• Ensure smooth execution of build and run activities.
• Provide support for billing-related processes and systems.
• Participate in on-call standby support on weekends or EU business hours as required.

Must-Have Skills:

• Strong coding ability in

  IBM Informix 4GL, Java, C#, VB.NET, Shell scripting

  .
• Experience in

  troubleshooting Informix errors

  .
• Prior experience in

  billing applications

  and strong understanding of billing workflows.
• Hands-on experience in supporting enterprise-scale applications.
• Ability to work in rotational shifts (including EU time zone coverage).

Qualification & Certification:

• Bachelor’s degree in Computer Science, IT, or related field.
• Any certification in Java, Informix, or related technologies would be a plus.

About InfoBeans

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services.

“Creating WOW!”

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