1141 Senior Analyst Jobs - Page 11

Th ne, India| Bengaluru, India| India| Remote Save this job Job Description Job Overview Receive, digitize, analyze and interpret electrocardiograms (ECGs) received from trial sites according to study specific trial protocol, ECG criteria and Cardiac Safety Services work instructions. Essential Functions Measure, analyze and interpret the ECGs (paper/ digital) received, as per ECG interpretation guidelines and project-specific requirements. Scan and digitize paper ECG s as per SOP s outlined for Paper Study. Perform quality control on ECG reports on assigned days (paper/ digital) before they are faxed to trial sites. Understand and comply with core operating procedures and work instructions of Cardiac Safety Services. Maintain operational responsibility for managing study specific requirements. Perform clinical quality control of the ECGs (paper/digital). Assist in the induction process, mentoring and training of new Cardiology Associates. Qualifications Other Any of the following medical qualifications - M.B.B.S., B.H.M.S., B.A.M.S and at least 1 year relevant experience within the field of Cardiac Monitoring or equivalent combination of education,training, and experience. Computer Literate Ability to work well within a team Ability to establish and maintain effective working relationships with coworkers, managers, and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at Save this job LEARN ABOUT HOW WE WORK Join our Global Talent Network Let s stay connected. Sign up to receive alerts when new opportunities become available that match your career ambitions.

Job Description: Role Title: Software Packaging & Distribution Analyst (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top Rated Financial Services Companies. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role will be part of the Enterprise Technology Services group as part of the CTO organization. Enterprise client computing is responsible for managing user endpoints and solutions for Physical and Virtual Environments. This includes endpoint Imaging for Windows and Mac, Software Packaging & Delivery, Vulnerability Management, Group Policy configuration, Chromebook Management, Business Application Support, and L3 escalated support teams. This team collaborates with various technology groups and Operations to implement user endpoint changes without end-user impact, partnered with the application team to implement the applications on user endpoints Role Summary/Purpose: As a Software Packaging and Distribution Analyst, you will develop the vision, architecture, capability roadmap, and plans for continuous improvement of the Software delivery program. You will partner with various internal teams, including IT Engineering and Infrastructure teams, Development, Corporate Communications, and other relevant teams, to manage the Software delivery process. The ideal Candidate will have experience providing specialized support with SCCM/Vulnerability Management/Software Packaging and Delivery. Ability to perform the patching and management of physical and Virtual environments, such as Citrix, AWS, and VMWare. Prior experience in a large organization deploying patching, vulnerability management, and Software Delivery is a key element in this role. The ability to provide technical leadership in various defined areas of expertise to less experienced colleagues to ensure a consistent approach. Excellent communication skills, both face-to-face and on the telephone, while having the ability to assess and prioritize tasks without close supervision, are essential. Key Responsibilities Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution, and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update, or patch to be sent electronically to an end user workstation or device within a client environment. Complete software packaging per the information listed in the package requirements form. and activities to required timelines Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure the package operates successfully in the customer environment Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation Schedule distribution of software packages to the target audience through the distribution tool within the required duration and time frame, and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process Update workflow management tools to ensure all Software Distribution activities are tracked and recorded Report any issues that may compromise the distribution timeframes or success Perform software distribution remediation on unsuccessful endpoints per account procedures Provide deployment reports and drive actions with relevant teams to ensure a 100% success ratio. Support monthly patching and ensure 100% compliance. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelors Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Minimum of 4 years of experience in developing and implementing information systems Ability to package, Stage, and deploy the application for Windows. Expertise in software packaging tools, Flexera Management - InstallShield, Admin Studio, App V, MSIX Packager tool, and Wise/Orca. Should have good experience in SCCM (Software deployment & Reporting) Proficient in scripting languages (e. g. , VBS, Batch Scripting, and PowerShell). Proven ability in software distribution tools (e. g. , SCCM, Intune) In-depth knowledge to manage and create MSI, MSIX, and App-V. Working knowledge of Microsoft Intune, Windows 10 &11 Autopilot, MS Graph API, and PowerShell Scripting. Good Knowledge in supporting a VDI environment, Expertise in Software distribution using SCCM. Should be able to create custom scripts for gathering the inventory from clients. Should be able to handle the test and release of applications/Packages from SCCM. Should have good knowledge of MSI Tables. Should have excellent Packaging troubleshooting knowledge. Good knowledge of Windows Installer technology. Knowledge about other sequencing tools (3rd party), such as Admin Studio for automation, will be an added advantage JSS Application Integration/Deployments. Expertise in SCCM and Intune co-management is preferred Perform other duties and/or special projects as assigned. Eligibility Criteria: Bachelors Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Work Timings : 3 PM - 12AM IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details . ) For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying. Inform your Manager or HRM before applying for any role on Workday. Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L4+ employees can apply. Grade/Level: 09 Job Family Group: Information Technology

Join us as an Analyst Financial Controller at Barclays, where you will be involved in preparation and financial statements, and accounting records in accordance with the relevant accounting standards. You ll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful in this role, you should have: Qualified Accountant. Strong academic background 1st class honors, minimum bachelor s degree from a reputable institution. Prior experience, if any in a month-end or quarter-end focused reporting role or control environment based or finance automation skillset based. Strong excel skills. Some other highly valued skills may include: Good stakeholder engagement skills and understanding & executing their requirements / expectations. Understanding of the key accounting principles under IFRS. Strong interpersonal skills and excellent communicator. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Purpose of the role To manage the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Accountabilities Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to ensure consistent and effective financial practices across the organisation. Management of the selection, implementation, and maintenance of financial systems and software applications, including collaboration with IT colleagues to integrate financial systems with other enterprise systems. Preparation and submission of statutory and regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Coordination with external auditors and regulatory authorities in support of audits and examinations. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as Analyst - Finance At Barclays, we re reimagining what s possible in banking and help us turn challenges into opportunities by manganin the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Essential Skills/Basic Qualifications: Qualified Chartered Accountant Complete understanding of the Reserve Bank of India guidelines as they apply to a foreign bank in India across retail, corporate and investment bank products Good understanding of RBI regulations around BASEL III, Capital Adequacy norms, ALM norm, Treasury returns. Desirable skills/Preferred Qualifications: Good understanding over Internal financial control impacting the regulatory returns. Willingness and ability to take ownership of issues and manage through to a successful resolution. Job Location is Mumbai. Purpose of the role To manage the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Accountabilities Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to ensure consistent and effective financial practices across the organisation. Management of the selection, implementation, and maintenance of financial systems and software applications, including collaboration with IT colleagues to integrate financial systems with other enterprise systems. Preparation and submission of statutory and regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Coordination with external auditors and regulatory authorities in support of audits and examinations. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as an "Analyst-Financial Control" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Basic/ Essential Qualifications: Qualified Accountant CA/CMA/ACCA. Strong academic background 1st class honors, minimum bachelor degree from a reputable institution. Prior experience, if any in a month-end or quarter-end focused reporting role or control environment based or finance automation skillset based. Strong excel skills. Desirable skillsets/ good to have: Good stakeholder engagement skills and understanding & executing their requirements / expectations. Understanding of the key accounting principles under IFRS. Strong interpersonal skills and excellent communicator. This role will be based out of Noida. Purpose of the role To manage the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Accountabilities Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to ensure consistent and effective financial practices across the organisation. Management of the selection, implementation, and maintenance of financial systems and software applications, including collaboration with IT colleagues to integrate financial systems with other enterprise systems. Preparation and submission of statutory and regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Coordination with external auditors and regulatory authorities in support of audits and examinations. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as an "Analyst-Financial Control" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Basic/ Essential Qualifications: Qualified Accountant CA/CMA/ACCA. Strong academic background 1st class honors, minimum bachelor degree from a reputable institution. Prior experience, if any in a month-end or quarter-end focused reporting role or control environment based or finance automation skillset based. Strong excel skills. Desirable skillsets/ good to have: Good stakeholder engagement skills and understanding & executing their requirements / expectations. Understanding of the key accounting principles under IFRS. Strong interpersonal skills and excellent communicator. This role will be based out of Noida. Purpose of the role To manage the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Accountabilities Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to ensure consistent and effective financial practices across the organisation. Management of the selection, implementation, and maintenance of financial systems and software applications, including collaboration with IT colleagues to integrate financial systems with other enterprise systems. Preparation and submission of statutory and regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Coordination with external auditors and regulatory authorities in support of audits and examinations. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as Financial Controller - Analyst, where youll play a pivotal role in shaping the future of the Finance Control team by managing the wide projects including Legal entity reporting. At Barclays, we dont just adapt to the future - we create it. You will also be responsible for managing Legal Entity Control function and related businesses by driving resolution for key business issues. To be successful in this role, you should have: Qualified Accountant CA/CS . Strong academic background 1st class honors, minimum bachelor degree from a reputable institution. Prior experience, if any in a month-end or quarter-end focused reporting role or control environment based or finance automation skillset based. Knowledge and understanding of the key accounting principles under IFRS. Strong excel skills. Some other highly valued skills may include: Good stakeholder engagement skills and understanding & executing their requirements / expectations. Automation tools related knowledge. Enthusiastic, motivated, self-starter, pro-active and a team player. Strong interpersonal skills and excellent communicator. Willingness and ability to take ownership of issues and manage through to a successful resolution. Eye for detail and exception track record in managing and resolving conflict situations. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Purpose of the role To manage the financial operations of the organisation, ensuring the accuracy, integrity, and reliability of financial reporting. Accountabilities Management of the preparation and presentation of accurate and timely financial statements, and other accounting records in accordance with the relevant accounting standards, rules and regulations. Support in identification, assessment, and mitigation of financial risks, and report on these financial risks to senior colleagues. Development and maintenance of a robust system of internal controls to safeguard assets, ensure that there is no fraudulent misreporting, and ensure the accuracy of financial data, including regular assessment of the effectiveness of internal controls addressing any weaknesses or gaps. . Development and implementation of up-to-date financial policies and procedures to ensure consistent and effective financial practices across the organisation. Management of the selection, implementation, and maintenance of financial systems and software applications, including collaboration with IT colleagues to integrate financial systems with other enterprise systems. Preparation and submission of statutory and regulatory reports to authorities, and provision of support to other departments in their preparation and review of regulatory reports. Coordination with external auditors and regulatory authorities in support of audits and examinations. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us a QA- Automation at Barclays where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as: To be successful as a QA- Automation, where you should have experience with: Experience in software testing with expertise in designing, developing, and implementing robust test automation frameworks. Delivering manual and automation testing solutions in a complex business area with emphasis on creation, maintenance, and execution of automated tests. Strong knowledge in Java programming language for automation testing together with Selenium, BDD Cucumber, TestNG and SQL. Familiarity with build tools such as Maven or Gradle. Develop effective test plans and strategies to ensure comprehensive test coverage. Proficiency in automation tools like Selenium, Cypress, TestNG, or Rest Assured. Write and maintain test cases using BDD frameworks like Cucumber. Implement testing workflows using TestNG and Selenium with Core Java. Work with CI/CD pipelines, including Freestyle and Pipeline jobs in Jenkins or similar tools. Perform database validation and automate result comparisons to ensure data integrity across systems. Experience with API testing and integration testing using tools like Postman or Rest Assured. Some other highly valued skills may include: Exposure to testing event-driven systems using Kafka or other message brokers. Good hands-on experience with SQL and automating database result validation. Exposure to CI/CD tools and creating automation-friendly pipelines. Ability to work independently and take ownership of the testing lifecycle. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join Barclays as an Analyst role, where the role is to support the Senior Finance Business Partners (FBPs) and Business Managers (BMs) to manage and control costs across the HR function. It provides an excellent opportunity for the right candidate to get involved in cost management as a Junior Finance Business Partner, with considerable exposure to both Finance and HR Function stakeholders and a platform to influence and drive initiatives. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: CA (Fresher/few years experience), MBA with experience. Basic Excel, PowerPoint and SharePoint skills and experience Basic analytical skills with the ability to communicate the story and provide executive reporting / communication Attention to detail and strong organisational skills a must Degree qualification as a minimum. Preferably Accounting/ Finance/ Business Management. Some other highly valued skills may include below: Experience in financial services; on an international scale preferred Ability to balance multiple critical requests from various stakeholders and prioritise in the right order Ability to drive and execute deliverables in short time frames and work with limited supervision and able to thrive in a challenging and ever-changing environment Ability to develop and maintain constructive relationships with internal stakeholders across all levels and geographies of the organization. Strong communication skills across a variety of forums and mediums. Proven ability to distil information into key messages and deliver succinctly according to audience You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To provide financial expertise and support to specific business units or departments within the organisation, and act as a liaison between the finance function and various business units, helping to bridge the gap between financial data and business decisions. Accountabilities Development and implementation of business unit financial strategies, plans and budgets, using insights to evaluate the financial implications of strategic initiatives and recommend appropriate actions. Development of financial models to forecast future performance, assess investment opportunities, and evaluate financial risks for business units, and to analyse the impact of business decisions on financial performance and provision of recommendations. . Cross functional collaboration to provide financial insights and guidance to business unit stakeholders. Identification of opportunities and implementation of financial process improvements that streamline financial operations. Support to business units in identification, assessment, and mitigation of financial risks, including provision of training and guidance to business units on financial risk management and compliance practices. Analysis and presentation of financial data to provide insights into business performance, identify trends, and support decision-making. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as a MSSQL Database Administrator at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a MSSQL Database Administrator you should have experience with: Experience in support/setup/configuration of SQL Server 2012, 2014, 2016, 2017, 2019, 2022. Hands-on SQL Server Administration experience in High Availability and Disaster Recovery using AlwaysOn & Log-Shipping, Replication topologies, Backup and Recovery, Service Broker, Database Snapshots, Windows Clustering etc. Expert knowledge of T-SQL. Must have extensive experience as Production support SQL Server DBA - strong experience in large, high volume and high criticality environments. Database maintenance and troubleshooting. Must exhibit in-depth expertise in solving database contention problems (dead locks, blocking etc). Demonstrate extensive expertise in performance tuning including both query and server optimization. Ability to understand and influence high level technical design of Database components. Knowledge of the ITIL framework, vocabulary and best practices. Some other highly valued skills may include: Strong skills in designing and delivering platforms to hosts SQL server, covering HA and DR, at Enterprise scale. Experience of working in a highly regulated environment and the associated processes and tools. Demonstrate extensive expertise in performance tuning including both query and server optimization. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Become part of Barclays Stress Testing and Impairments CoE . You will be part of the Investment Bank OBI team and will be responsible for Coordination, Consolidation of data and analysis related to the Planning and Stress Testing. The data is used for both, internal reporting for senior management consumption and for external disclosures. To be successful in this role, you should have: An eye for detail: to understand the complexity of IB revenues/RWAs and question the data to understand the variances. Understanding on the investment banking business and should be able to drive discussions with various stakeholders. Basic understanding of RWAs and KPIs. Some other highly values skills include: Strong Excel and PowerPoint skill. Driving insights and strategies on his/her own. Strong analytical and interpersonal skills. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Chennai. Purpose of the role To develop and implement the banks financial plans and stress testing methodologies by assessing the banks resilience under various economic scenarios. Accountabilities Development and implementation of stress testing methodologies and analysis of the results to identify potential vulnerabilities, assess capital adequacy, and inform risk mitigation strategies. Management of the banks financial risks, including development and implementation of risk management strategies and communication of financial risks to relevant stakeholders. Analysis of the banks capital position and assessment of its ability to meet regulatory capital requirements, development of capital management strategies to optimise capital utilisation and evaluation of the impact of capital allocation decisions on the banks risk profile and financial performance. Orchestration of process cycles for the Planning and Stress Testing FTC and project managing delivery of the Planning Process and stress tests). Documentation of requirements prescribed by the Regulator, Process/Data Owner Tracking and reporting cycle progress via P&ST Steer Co, POC, Working Groups and the workflow tool. . Management of data, dataflows and data quality from contributors - input through to report submission. . Management of BAU systems to enable a quick outcome and iterative generation of Capital or Funding plans and separately drive process reengineering initiatives. . Ownership of the controls environment, standards, conformance, partnering with BIA to ensure the FTC meets its controls and governance objectives. . Provision of ongoing governance support including but not limited to Regulatory liaison, Group & BBUK Board engagement, Group Attestation & KPMG engagement. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as an Analyst at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to our digital offerings, ensuring unparalleled customer experiences. To be successful as an Analyst you should have experience with: Experience in Financial Reporting, Regulatory reporting and Control, Planning and/or Analytics. Barclays data and/or analytics experience a distinct advantage. Experience around designing MI dashboards, analytics and insights. Knowledge in Business Intelligence platforms like SAP, Tableau, Alteryx, Python, data management, transformation. Project management /scrum master capabilities to drive prioritization. Experience around designing MI dashboards and insights. Desirable skill sets good to have: Qualified Accountant are preferred. Planning, Forecasting, budgeting & analytical skills, Communication and presentation skills. Financial acumen i. e. Understanding of Accounting standards. Understanding of financial planning processes. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The above role is for Chennai. Purpose of the role To develop and implement the banks financial plans and stress testing methodologies by assessing the banks resilience under various economic scenarios. Accountabilities Development and implementation of stress testing methodologies and analysis of the results to identify potential vulnerabilities, assess capital adequacy, and inform risk mitigation strategies. Management of the banks financial risks, including development and implementation of risk management strategies and communication of financial risks to relevant stakeholders. Analysis of the banks capital position and assessment of its ability to meet regulatory capital requirements, development of capital management strategies to optimise capital utilisation and evaluation of the impact of capital allocation decisions on the banks risk profile and financial performance. Orchestration of process cycles for the Planning and Stress Testing FTC and project managing delivery of the Planning Process and stress tests). Documentation of requirements prescribed by the Regulator, Process/Data Owner Tracking and reporting cycle progress via P&ST Steer Co, POC, Working Groups and the workflow tool. . Management of data, dataflows and data quality from contributors - input through to report submission. . Management of BAU systems to enable a quick outcome and iterative generation of Capital or Funding plans and separately drive process reengineering initiatives. . Ownership of the controls environment, standards, conformance, partnering with BIA to ensure the FTC meets its controls and governance objectives. . Provision of ongoing governance support including but not limited to Regulatory liaison, Group & BBUK Board engagement, Group Attestation & KPMG engagement. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Position : Senior Engineer- Reliability Engineering (South- Arakkonam) Location : South- Arakkonam, Tamilnadu, India Position Overview : The Senior Engineer - Reliability Engineering is a key role based at a plant site, contributing significantly to Infinite Uptimes mission of ensuring optimal performance for machinery. This position specifically focuses on vibration technology expertise and is crucial in the analysis and maintenance of rotating machinery. Responsibilities : Perform vibration analysis on rotating machinery at plant sites. Work closely with customers to jointly analyze faults and develop actionable solutions. Facilitate the preparation of detailed and accurate reports on machinery health and performance. Conduct in-depth machine diagnostics to identify common and advanced machinery faults. Review and validate reports generated by the Center of Excellence (COE) team and auto-diagnostic features, providing feedback to enhance accuracy. Identify and explore opportunities for the development of new and special applications related to vibration analysis. Contribute to the improvement and validation of auto-diagnostics features, ensuring quality and reliability of reports. Prepare and facilitate Root Cause Failure Analysis (RCFA) to determine the underlying causes of machinery failures. Supervise the implementation of corrective actions to prevent recurrence of faults and optimize equipment reliability. Qualifications & Skills : Certification : Vibration Analyst Level II or above certification. Experience : 6 to 8 years of experience in vibration analysis of rotating equipment. Extensive background with rotating machinery, including turbines and compressors (experience in these areas is a plus). Proven experience working in industrial plants such as paper mills, chemical plants, steel mills, and cement factories. Technical Expertise : Experience with online condition monitoring systems will be an added advantage. Communication Skills : Strong verbal communication skills, capable of effectively addressing specific technical issues with clarity. Customer Relationship Management : Ability to establish and maintain strong working relationships with customers, ensuring satisfaction and effective problem resolution. Problem-Solving Orientation : Strong customer focus with a proactive attitude to go the extra mile in achieving excellence in vibration analysis and machinery reliability.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Analyst, Transaction Monitoring Operations. Business: Risk & Compliance Principal responsibilities Review the alerts generated by TM systems and ensure the anomalous activities are escalated appropriately in accordance with regulatory requirements where appropriate. Pro-actively gather intelligence from media reports and appropriate websites to identify customers of HSBC involved in crime/ML/terrorism etc. Build on their knowledge of latest Anti Money laundering trends. Using the systems available to review the authenticity of the transaction within each alert i. e. , check the principal activities of the customer to ensuring trading patterns or transactional activities are not unusual. Document rationale for actions taken when investigating alerts. Adhere to the process requirements in accordance with established procedures and set standards. Complete assigned tasks independently in the established timeframe as per the process benchmarks. Achieve the levels of productivity and quality as per the standards, agreed for the process. By adhering to all relevant processes/procedures and by liaising with Compliance department through Line management about new business initiatives at the earliest opportunity. Provide precise and concise questions and requests of relevant supporting documents during Request for Information (RFI) process to address specific concerns while maintaining customer satisfaction. Demonstrate comprehensive knowledge and risk-based decisioning on conducting in depth investigations. Issues / problems are effectively investigated and resolved or are appropriately referred to appropriate stakeholders with recommendations. The jobholder will also adhere to and be able to demonstrate adherence to internal controls and to all relevant procedures, keeping appropriate records and, where necessary, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Regulatory and Bank s compliance policy by containing compliance risk in liaison with Group and regional Compliance functions. The term compliance embraces all relevant financial services laws, rules and codes with which the business has to comply. Ensure performance always meets the requirements of any relevant service level agreements and adheres to, Market, Regional, Group and Regulatory policies. Build on the knowledge of latest financial crime trends. Actively seeks out, shares, and encourages the adoption of best practice within and across teams. Work effectively and professionally with teammates and colleagues across Investigations and the wider organization. Act as Operations subject matter experts supporting colleagues new to the organization or the queue. Requirements Graduate in any discipline. Knowledge of financial crime risk indicators. Good spoken and written communication skills with the ability to draft written summaries and communicate conclusions effectively in a clear, concise and professional manner. Good critical thinking and analytical skills. Ability to make informed risk-based decisions and support with robust supporting rationale. Experience of analysing transaction data, along with customer data and external research finding, to assess whether activity is unusual and poses possible financial crime risk. Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix organisation. A motivated self-starter who has the ability to work effectively alone and under pressure. Capable of picking up, and applying, new ideas/concepts quickly with positive can do attitude. Prior TM / AML / KYC / Compliance, investigations experience of 2+ years. ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs like Sequoia Surge, Omidiyar Networs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Purpose of the role: We at DrinkPrime are looking for a Quality Analyst who would be responsible for doing call audits , identifying process gaps and generating feedback summary reports. This role involves coordination with multiple stakeholders within our sales & marketing team and offers an opportunity to work on areas that are critical in nature and a great visibility to sales leadership team. 1. Perform call quality audits for the calls handled by the Sales agents. 2. Perform root cause analysis, and provide the feedback to the agents for the parameters, as per the requirement. 3. Call Quality Auditor/Analyst who has previously worked in a Call Quality Auditing team and has recently worked for at least 1 year doing Sales call quality audits or someone with 2 to 3 years experience in Customer Service Calls Auditing. Job Description, Responsibilities, Goals and Scope: 01) The process is fixed Day Shift 02) Perform call monitoring/auditing for the calls handled by the sales agents and share the feedback of call monitoring observations to the agents 03) Monitor the agents calls for various parameters like call greeting, professionalism, communication, process knowledge etc 04) Understand and gauge the communication level and professionalism level of the agent on the call while auditing 05) Understand the conversation (English, Hindi or any regional language) on the call and mark the agents with relevant feedback 06) Fill out the call auditing form with relevant scoring for the parameters 07) Perform Root Cause Analysis (RCA) for the call audits. 08) Have good knowledge of fatal and non-fatal errors 09) Participate in Call Calibration sessions 10) Candidate must have good communication is required in both English & Hindi along with one of the regional languages like Kannada.

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Analyst Customer Service (T3) The Analyst - Customer Service represents the Service Center which is responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The Customer Service Specialist post Go-Live/Certification is required to be an efficient communicator who is well versed with CS tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. He/she will be required to adhere to Client Level & internal Service Level Agreements and creates a positive participant experience through their knowledge, personal service, confidence building and timely resolution. This role may be leveraged across multiple teams. (RESPONSIBILITIES) 100% of production time to be spent logged in on calls Answer calls with an approach to deliver positive customer satisfaction Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision Maintain internal & client defined quality on calls Understands and contributes positively in meeting client SLA s & targets Adheres to Customer Service Attendance & Accountability policies Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures (REQUIREMENTS) Graduate in listed discipline (BA, B.Com, BCA aggregate marks of >=55% ( No Gaps / Failure throughout Graduation) Work Experience of 4 - 6 years for International Customer Service Voice Prior Customer Service experience would be preferred Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Ability to work evening/night shifts Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. ."

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Enterprise Risk Management and Risk Oversight (ERMRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The Analyst Risk Data Aggregation & Reporting will be part of the GRC organization. The incumbent will help assist in development of risk data aggregation and reporting capabilities with a team of analytical professionals to support and analyze business risk to AXP. The role also provides independent risk management of non-model tools used in business processes and strategic decision making. The incumbent will be an integral part of team of risk professionals in India, and we are seeking an experienced professional to be a part of this exciting journey. Key Responsibilities: Assist in development of policies, standards, and processes to provide risk data aggregation and reporting capabilities appropriate for the size, complexity, and risk profile of the bank. Support in design and implementation of data and technology infrastructure that caters reporting needs and ensures the appropriate capture and reporting of materials risks, concentrations, and emerging risks. Assist in implementation of a standardized and periodic assessment of risk reporting systems, tools, and processes. This assessment must be performed at least annually to ensure risk oversight systems, tools, and processes evolve with changing data sources. Design a framework to assess the materiality and manage governance of non-model tools used in business processes and strategic decisions. Provide an independent oversight on non-model tools used in critical business processes within the company like min due calculator, ADB calculation etc. Provide effective challenge on statistical and other technical calculations used in development of non-model tools used in business processes and strategic decisions. Assist the Model Risk Management (MRM) team in efficiently managing the inventory of Non-model tools by collaborating with the respective process owners. Collaborate effectively with all stakeholders, partners and IAG to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations. Minimum Qualifications 0-2 years of analytical experience in risk management or a similar role; Degree in a quantitative field (e.g., Mathematics, Computer Science or Economics). Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results. Proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors. Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams/geographies. Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks. This role is required to be on-site 3 days/week. Offer of employment with American Express is conditioned upon the successful completion of a background veriication check, subject to applicable laws and regulations.

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Analyst- Accounts Receivable in Coimbatore. What a typical day looks like: Responsible for ensuring timely generation and submission of invoices for Shipment and Services. Initiate actions for early identification and resolution of disputes with the customer. Contact customer(email and calls) and confirm receipt of shipment, Invoices, upcoming payment dates and invoice to be paid. Initiate and attend to calls with Customer/program Managers/ Site finance as per requirement. Facilitate timely accounting of Funds Credited to Flex Bank account. Reporting activities - Generate and update Weekly AR reports, prepare AR/GL recons. Support Corporate Treasury with Accuarate Cash flow forecast. Ensure completion of Month end accounting activities as per the corporate calendar. To achieve Weekly targets on Key Process indicators set for the Business. Supporting Audit requirement for the function assigned. Hold up the Collections team and our business in to address collections and overdue bills. Engage with management and the business to address payment delays and actions. Help in transition and integration of customers from different sites. Help in collection training for the team. Initiate action to resolve dispute and/or resend missing invoices. The experience we re looking to add to our team: Qualification- B. Com / B.C.S / M.Com / MBA /BBA/ BBM , any other commerce and Accounts Stream degrees 0-1 yrs of experience. Good knowledge of Finance and accounting Concepts. Good written & oral communication skills. Proficiency in MS Office. Should be flexible to work in shifts and support Month end per business needs. Analytical and Problem solving skills. Here are a few examples of what you will get for the great work you provide: Paid Time Off Health Insurance DD13 Job Category Finance Required Skills: Optional Skills: .

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Analyst - GBS Logistics in Coimbatore, India. The Analyst - GBS Logistics should quickly and accurately process purchase orders in a fast- paced environment. Additionally, should have excellent stake holders service skills and works well in a team to consistently meet challenging performance targets. What a typical day looks like: 1. Procure ad hoc rates to support solution requirements - air / ocean / express 2. Managing the rate validity & variable rates 3. Manage and maintain the transportation analysis and decision support systems 4. Transportation Rate Benchmarks 5. Monthly Site Metrics and Logistics Savings Plans Reporting 6. Develop rate databases 7. Maintain Global Transportation Rates with suppliers 8. Contract Management The experience we re looking to add to our team: 1. Education: Bachelor s Degree - B.Com / B.B.A / B.Sc / Diploma 2. Experience: 0 - 3 years 3. Proficiency: ERP/P2P systems BAAN / SAP/ Oracle 4. Mandatory Knowledge of computer software applications, MS Excel, Word & PowerPoint (PF). 5. Excellent communication skills MANDATORY Here are a few examples of what you will get for the great work you provide: 1. Health Insurance 2. PTO #SS03 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

Join us as a Customer Service & Operations Analyst in Reconciliation & Investigations This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes You ll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs This role has great development potential, as you ll be working in a supportive team and an environment of continuous improvement Were offering this role at senior analyst level What youll do In this key role, you ll be responding to queries from our customers or stakeholders within agreed timelines. We ll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you ll support your management with work allocation, daily controls and processes. You ll also be: Investigating queries and raising any issues with relevant parties without delay Delivering fit-for-purpose solutions to meet customer or stakeholder needs Capturing and collating MI and actively participating in initiatives to improve customer service, processes and procedures Reviewing processing errors and customer complaints to identify trends and training needs The skills youll need We re looking for someone with strong knowledge and experience of reconciliation and investigations. This will include an understanding of the industry and its customers. You ll also be able to work well as part of a team and have the ability to communicate your knowledge to make improvements to processes and procedures. We ll also expect you to have: A thorough understanding of products, processes and banking systems An awareness of changes in trends, policies and regulations Strong time management skills and the ability to meet targets and business objectives Hours 45 Job Posting Closing Date: 09/07/2025

Economist Impact combines the rigour of a think-tank with the creativity of a media brand to engage a globally influential audience. We believe that evidence-based insights can open debate, broaden perspectives and catalyse progress. Economist Impact s Policy & Insights team combines qualitative and quantitative research techniques to generate new insights to support the marketing and communications objectives of businesses, governments and international organisations. The role of Analyst, Policy & Insights plays a critical role in the delivery of Economist Impact sponsored thought leadership research programmes. Analysts work with qualitative and quantitative research methods, analyse data and develop research findings, and write in clear, Economist-style, jargon-free prose. A successful Analyst has a keen interest in global policy, business and economic issues and a natural intellectual curiosity, is well organized and efficient, has strong analytical and critical thinking skills, and strong written and oral communication skills. Economist Impact s thought leadership work has four core areas of expertise - Health, Trade & Geopolitics, Tech & Innovation and Sustainability & Energy. Analysts typically work across thematic areas but in some instances we recruit Analysts with demonstrated education or work experience that aligns with these expertise areas. How you will contribute As an Analyst, your primary focus will be supporting senior Impact experts and content leads to produce and deliver high quality research and content for sponsored research programmes. Produce high quality research analysis utilizing qualitative and quantitative methodologies. Undertake desk-research, literature reviews and rapid evidence assessments. Undertake qualitative interviews with experts and produce interview summaries and key findings. Undertake structured analysis of survey results, including descriptive statistics, cross-tabulation and, in some instances, regression analysis. Produce initial drafts of research findings, report and article outlines, and infographics. Contribute to writing and editing research outputs, including reports, briefing papers, articles and infographics. Support with report production including reference checking, chart and data visualization creation. The desirable skills, experience and qualifications for this role include: Two years or more of research, consulting or journalist experience Strong written and verbal communication skills, including ability to translate complex research and analysis into clear and jargon-free prose highlighting key findings and policy analysis Strong data and policy analysis skills with experience working with both qualitative and quantitative research methodologies; ability resolve complex and unfamiliar problems in a timely manner Comfortable with client interaction and interest in building relationships Strong interpersonal skills to create easy working relationships with clients, partners and the internal team Extremely well-organized with a proven ability to meet deadlines under pressure Detail oriented and analytical Energy and desire to grow as part of a highly entrepreneurial team #LI- Hybrid What we offer Benefits We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Groups purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness

Job Title: Analyst Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India

Position: CX Insights Analyst Job Description: The CX Insights Analyst supports the Customer Experience (CX) discipline within the Experience Strategy & Design team by turning customer data into actionable insight. This role is hands-on and detail-focused analyzing feedback and behavioral data to identify trends, troubleshoot issues, and support experience improvements. The ideal candidate is highly analytical, comfortable working in data platforms and pivot tables, and thrives on exploring the why behind customer behaviors. Working closely with CX Operations, Senior CX Strategists, and functional teams like Product, Marketing, and Sales, this role helps ensure that data is consistently interpreted, shared, and used to improve the customer journey. CX Insights Analyst What will you be doing at Arrow? Conduct deep-dive analyses using structured customer feedback (NPS, CSAT, surveys) and behavioral data (Adobe CJA, Microsoft Clarity, web analytics) to surface actionable insights. Support the setup and ongoing refinement of dashboards and reporting tools that track customer behavior, trends, and experience pain points. Build queries, data pivots, and extracts to enable ad hoc and recurring analysis of journey pathing, conversion flows, and transactional friction. Collaborate with CX Operations to maintain data quality and consistency across listening platforms and behavioral data sources. Package insights into consumable outputs for internal stakeholders (e.g., slide decks, dashboards, data summaries). Respond to internal requests for analysis from cross-functional teams and assist with investigations into customer-reported issues or experience anomalies. Stay current on CX metrics and best practices to ensure reporting and analysis are aligned with industry standards. What we are looking for: 3-5 years of experience in customer insights, digital analytics, or business/data analysis. Strong Excel skills, including pivot tables, formulas, and data cleansing techniques. Proficiency in tools like Adobe Customer Journey Analytics, Microsoft Clarity, GA4, or similar digital analytics platforms. Experience with survey platforms such as Qualtrics, Medallia, or Salesforce Feedback Management is a plus. Ability to synthesize large data sets into clear, actionable summaries. Attention to detail, curiosity, and a strong commitment to accuracy and follow-through. Excellent interpersonal and written communication skills to support collaborative problem solving and insight sharing. Business fluency in English at least on C1 level. What is in it for you? Full Permanent contract Social advantage: CNSS, CIMR, Health insurance Very good working atmosphere in a team of passionate collaborators Work culture where you can make an impact Working within an international organization, recognized worldwide in its sector. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. #LI-KA1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Marketing and Communications

Position: CX Insights Analyst Job Description: The CX Insights Analyst supports the Customer Experience (CX) discipline within the Experience Strategy & Design team by turning customer data into actionable insight. This role is hands-on and detail-focused analyzing feedback and behavioral data to identify trends, troubleshoot issues, and support experience improvements. The ideal candidate is highly analytical, comfortable working in data platforms and pivot tables, and thrives on exploring the why behind customer behaviors. Working closely with CX Operations, Senior CX Strategists, and functional teams like Product, Marketing, and Sales, this role helps ensure that data is consistently interpreted, shared, and used to improve the customer journey. CX Insights Analyst What will you be doing at Arrow? Conduct deep-dive analyses using structured customer feedback (NPS, CSAT, surveys) and behavioral data (Adobe CJA, Microsoft Clarity, web analytics) to surface actionable insights. Support the setup and ongoing refinement of dashboards and reporting tools that track customer behavior, trends, and experience pain points. Build queries, data pivots, and extracts to enable ad hoc and recurring analysis of journey pathing, conversion flows, and transactional friction. Collaborate with CX Operations to maintain data quality and consistency across listening platforms and behavioral data sources. Package insights into consumable outputs for internal stakeholders (e.g., slide decks, dashboards, data summaries). Respond to internal requests for analysis from cross-functional teams and assist with investigations into customer-reported issues or experience anomalies. Stay current on CX metrics and best practices to ensure reporting and analysis are aligned with industry standards. What we are looking for: 3-5 years of experience in customer insights, digital analytics, or business/data analysis. Strong Excel skills, including pivot tables, formulas, and data cleansing techniques. Proficiency in tools like Adobe Customer Journey Analytics, Microsoft Clarity, GA4, or similar digital analytics platforms. Experience with survey platforms such as Qualtrics, Medallia, or Salesforce Feedback Management is a plus. Ability to synthesize large data sets into clear, actionable summaries. Attention to detail, curiosity, and a strong commitment to accuracy and follow-through. Excellent interpersonal and written communication skills to support collaborative problem solving and insight sharing. Business fluency in English at least on C1 level. What is in it for you? Full Permanent contract Social advantage: CNSS, CIMR, Health insurance Very good working atmosphere in a team of passionate collaborators Work culture where you can make an impact Working within an international organization, recognized worldwide in its sector. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. #LI-KA1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Marketing and Communications

Job Title: Senior Analyst Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India