Senior Analyst - HR Service Center

• 202505232

• Mumbai, Maharashtra, India

Onboarding

• To conduct joining formalities, joining pack/documents that they need to be submitted at joining.
• Ensuring follow up for relevant agreements and timey system updates for smooth onboarding process
• Benefits enrollment process management

Document collection & Reference check:

• Checking individual joiner documents for completion of details
• Liaising with the GHRS team for BVC report
• Tracking and follow up for new joiner documents

Payroll:

• Ensure the accurate payroll input on a monthly basis
• Resolve queries regarding salary credits and ensure quick resolution for the same with payroll team
• Manage payroll vendor ADP to ensure timely and smooth payroll processing

Confirmation:

• Ensure timely closures on confirmation process
• Follow-up on pending confirmations
• Ensuring timely system updates

Exit Management:

• Record and track resignations and intimate concerned departments
• Complete HR clearance for leavers
• Close all formalities related to exit including recovery of dues and relieving letters

Mediclaim queries & database:

• Maintain Mediclaim database of new joiners and existing staff
• Provide monthly details to Insurance company/vendor
• Resolve queries regarding Mediclaim settlements and ensure quick resolution for the same

Data management:

• Maintain all the HR Operations trackers & systems accurately
• Ensure all records are updated in a timely manner
• Ensure maximum usage of Service central for work tracking and resolution

Audit:

• Conduct audit of DOR on HR cloud of employees
• Audit processes managed/SPOE for other process to ensure quality of data
• Support compliance activities as part of annual audits/renewals

MI & Reporting:

• Create relevant MI and generate reports as per request/needs of the business

Other:

• Helping colleagues resolve queries when they reach out for clarity on policy & benefits
• Support HRG with providing relevant information for strategic decision making and engagement
• Stakeholder management to ensure seamless Operations delivery in the location
• Compliance vendor management and ensuring all compliance in place basis vendor suggestions

• Degree/relevant qualification in HR
• Excellent written and oral communication skills
• Strong excel and analytical skills
• Strong eye for minute details
• Highly effective interpersonal skills

Good culture fit to the team and WTW overall