Job
Description
Job Description Location- Mumbai, Maharashtra Job Responsibilities Critically examine the execution of Projects & troubleshoot problems on the go. Lead client review meetings & ensure customer delight. Drive client servicing and relations to ensure CSAT of 9 and above for all clients. Map customer expectations at a high level & evolve SEO practice to ensure customer delight. Work closely with the Content and SEO teams to ensure there are no errors in the work being sent out. Mentor managers and junior team members Ensure client retention. Ensure timely execution of projects. Own client status calls and communication regarding SEO and effectively communicate ongoing efforts to clients. Requirements At least 4-7 years of Client & Team Management experience Experience in managing multiple projects. Strong data analytics skills to find actionable insights from the data. Strong verbal and written communication skills. Well-versed in Microsoft Excel, Sheets and Looker Studio Working knowledge of GA4, Google Search Console and other SEO tools like AHREFS, SEM Rush, Screaming frog etc About Social Beat Founded in 2012, Social Beat is a digital growth partner for leading brands and hyperscaling startups in India. With a 300+ strong team of digital experts across Bengaluru, Mumbai, NCR and Chennai, they are India's fastest-growing independent digital marketing solutions company and manage 3% of digital media investment in India. Social Beat is a Google Premier Partner, Facebook Business Partner and works closely with ecosystem partners like Hotstar, Amazon & Linkedin. They work as extended growth teams at startups including boAt, Upgrad Campus, Global Bees, Blackbuck, Jupiter, Khatabook, Scaler, Whitehat Jr, Pharmeasy, Pinelabs, Wakefit, Juicy Chemistry and with top brands including Bharat Matrimony, Jaquar, Tata Cliq, Indiabulls Dhani, Tata Consumer Products, Mahindra Finance, Go Colors, Hotstar, Himalaya Wellness, Quess Corp, Sundaram Mutual, Brigade Group, Give India and Isuzu on driving innovation through a combination of creativity and performance. They have bagged numerous awards from Google, ET Brand Equity, Foxglove, Digies, Advertising Club of Madras, Advertising Club of Bangalore and adjudged amongst the Fastest Growing Agency by Agency Reporter. Show more Show less
