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SDM-IOA Delivery

SDM-IOA Delivery

Cognizant

8 - 10 years

35 - 50 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

delivery components analytical knowledge sharing continuous development microsoft certified change process enhancement corrective action customer satisfaction business process strong communication skills project delivery communication skills ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

The SDM-IOA Delivery role requires a seasoned professional with 8 to 10 years of experience specializing in MS Office Web Components and Changes/Endorsements domain. The candidate will work in a hybrid model during night shifts contributing to impactful projects that enhance company operations and societal benefits.

Responsibilities

Lead the implementation of MS Office Web Components to optimize business processes and improve efficiency.

Oversee the management of Changes and Endorsements ensuring seamless integration and minimal disruption to operations.

Provide expert guidance on technical solutions leveraging MS Office Web Components to address complex business challenges.

Collaborate with cross-functional teams to ensure alignment and successful delivery of projects.

Monitor project progress and performance identifying areas for improvement and implementing corrective actions.

Develop comprehensive documentation and reports to track project milestones and outcomes.

Facilitate effective communication between stakeholders to ensure clarity and understanding of project objectives.

Analyze data to provide insights and recommendations for process enhancements.

Ensure compliance with industry standards and regulations in all project activities.

Drive innovation by exploring new technologies and methodologies to enhance project delivery.

Support the team in troubleshooting and resolving technical issues promptly.

Maintain a high level of customer satisfaction by delivering quality solutions and services.

Foster a collaborative work environment that encourages knowledge sharing and continuous learning. Qualifications

Demonstrate proficiency in MS Office Web Components showcasing the ability to implement and manage complex solutions.

Exhibit expertise in Changes and Endorsements ensuring effective management and integration within business processes.

Possess strong communication skills in English both written and spoken to facilitate clear and effective interactions.

Show adaptability to work in a hybrid model and night shifts maintaining productivity and focus.

Display analytical skills to interpret data and drive strategic decisions.

Have a proactive approach to problem-solving ensuring timely resolution of issues.

Demonstrate the ability to work independently and collaboratively within a team environment.

Certifications Required

Microsoft Certified: Power Platform Fundamentals ITIL Foundation Certification

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SDM-IOA Delivery