52 Microsoft Certified Jobs

Level 2 SCCM Support Engineer Technical requirements : SCCM Expertise : - Proficient in the design, implementation, and maintenance of SCCM environments. - Hands-on experience with SCCM version X (specify the version) or later. Software Distribution: - Extensive knowledge of software distribution methodologies and best practices. - Ability to create and deploy software packages using SCCM. Patch Management: - Strong understanding of patch management processes and strategies within SCCM. - Experience in deploying and managing security updates and patches. Operating System Deployment (OSD): - Expertise in creating and managing OS deployment task sequences. - Ability to troubleshoot and resolve OS deployment issues efficiently. Client Health Monitoring: - Proven experience in monitoring and maintaining the health of SCCM clients. - Ability to identify and remediate client-related issues proactively. PowerShell Scripting: - Proficiency in PowerShell scripting for automation and custom SCCM solutions. - Capable of creating scripts for SCCM-related tasks and reporting. SQL Server Knowledge: - Basic understanding of SQL Server as it relates to SCCM database management. - Ability to execute SQL queries for troubleshooting and reporting. Group Policy Integration: - Integration of SCCM with Group Policy for seamless configuration management. - Experience in troubleshooting Group Policy-related issues affecting SCCM. Security Best Practices: - Knowledge of security best practices related to SCCM configurations. - Familiarity with role-based access control and permissions within SCCM. High Availability and Disaster Recovery: - Understanding of high availability configurations for SCCM components. - Ability to implement and test disaster recovery plans for SCCM. Networking Fundamentals: - Basic networking knowledge to troubleshoot SCCM communication issues. - Understanding of ports and protocols relevant to SCCM operations. Certifications: - Preferred certifications include Microsoft Certified: Endpoint Manager or equivalent.

Step into the world of virtualisation, cloud computing, AWS, Hyper-V, and VMware with real-time exposure to live production environments. You will handle critical tasks across US-based cloud services and in-house data centres.

Responsibilities: * Collaborate with cross-functional teams on project delivery. * Design, implement & optimize Azure solutions using certified expertise. * Ensure compliance, security & scalability standards met. Food allowance Health insurance Provident fund Annual bonus

Project description The Cloud Engineering and Automation team is part of the Corporate Technology division in the Bank Securities. This is a small team currently consisting of two Cloud Architects/Engineers, which will be overseen by the Head of Cloud Engineering and Grid Computing. The primary cloud platform is Azure, with limited support for Oracle Cloud. There is a possibility that we will be onboarding AWS in the near future. The responsibility of the team is to manage all aspects of the public cloud platform for Iaas, PaaS and Saas. This includes architectural design and guidance, liaising with application teams, implementing solutions for application teams, and monitoring and supporting the cloud resources. Responsibilities MAIN PURPOSE OF THE ROLE The primary objective is to provide advice, and support and develop the public cloud platforms for the BANK. Development of automation tools to improve the productivity of the team.KEY RESPONSIBILITIES Produce architectural designs based on the business requirements documents for projects. Liaise with application teams and other infrastructure teams. Implement solutions for applications. Work with other members of the cloud team to increase the stability, security and cost effectiveness of the platforms. Provide BAU support to cloud user Skills Must have WORK EXPERIENCE Essential We are also looking for someone that is very technical in Azure, for example AZ-104 minimum (or equivalent) Architectural design documentation Azure experience, including developing ARM templates Development experience, ideally with Python. Preferred Experience with Oracle Cloud Experience with AWS FUNCTIONAL / TECHNICAL COMPETENCIES Essential Experience working in a team to support Azure as a primary cloud provider. Preferred Strong development experience and ability to use automation to solve problems Experience with developing code for containers, and managing docker / Kubernetes. Development using REST APIs. Education / Qualifications AZ-104 Microsoft Azure Administrator Nice to have Preferred Education / Qualifications Bachelor degree AZ-303 or higher Microsoft CertifiedAzure Solutions Architect Expert Personal requirements Excellent communication skills Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritise work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem-solving skills A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment Strong numerical skills A confident approach, with the ability to present to both management and technical audiences

Role & responsibilities Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence. Establish and implement ITIL standards in service delivery practices. Act as escalation point for all requests and incidents. Develop and mature phone/ticket/email escalation processes to ensure free flowing escalation and information within the organization. Lead IT and Support Helpdesk project for on-time and quality closer. Maintain IT service desk policies, procedure documentation, records and reports in compliance with organization, ISO, HIPPA and HITRUST compliances requirements. IT Asset Management. Vendor management for procurement, repair and maintenance Foster positive end-user, cross function relationships and drive customer satisfaction. Develop and maintain Technical Support knowledge base. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Conduct annual performance evaluations for all direct reports Manage process for communicating outage/emergency activities to the organization. Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Review survey feedback to improve services, tools and support experience. Preferred candidate profile Graduate in Engineering/Technical discipline having knowledge of servers and desktop O.S., O365, networking, firewall, Windows AD, Domain controller, All PC/Laptop/Server Hardware, Tablets, software applications, server maintenance, etc. At least 15 years + years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment 24X5/7 Global Support Operations ManagementITIL Certification Microsoft and Azure Certification is an added advantage Strong leadership capability, Deep IT/PC troubleshooting knowledge, Excellent customer Service Skills, Excellent problem solving skills Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a vital role in providing managed services to clients, ensuring the continuous operation of their IT infrastructure and systems. Your primary responsibility will be to proactively identify, investigate, and resolve technical incidents and problems, thereby restoring service to clients and meeting service level agreement conditions. Your key responsibilities will include monitoring client infrastructure and solutions, identifying and resolving incidents and problems, providing telephonic or chat support to clients, scheduling maintenance activities, reporting and escalating incidents when necessary, and ensuring efficient incident and request resolutions. You will also be involved in updating knowledge articles, identifying optimization opportunities, and contributing to project work when required. To excel in this role, you should possess the ability to communicate effectively across different cultures, plan activities in advance, maintain a positive outlook at work, thrive in a pressurized environment, and prioritize client satisfaction. You should also demonstrate active listening skills, adaptability to changing circumstances, and a strong work ethic. In terms of qualifications, a Bachelor's degree or equivalent in IT/Computing is required, along with relevant certifications such as CCNA, Microsoft Certified, AWS Certified, Veeam Certified Engineer, VMware Certified Professional, and others. Entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization is essential, as well as a basic knowledge of ITIL processes. This position involves on-site working at NTT DATA, a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As an Equal Opportunity Employer, NTT DATA values diversity and inclusion, providing a workplace where you can grow, belong, and thrive.,

Job Title: Configuration Specialist Location: Mindspace Hyderabad Mode of work: Night shift (WFO) Duration: FTE Mission/Overview A Configuration Specialist plays a crucial role in managing and overseeing configuration management activities for software, systems, or IT infrastructure. Their responsibilities typically revolve around ensuring that configurations are accurately maintained, version-controlled, and aligned with organizational standards. Below are the key responsibilities for a Senior Configuration Specialist Qualifications: Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience). X+ years of experience in configuration management, systems administration, or related technical fields. Typically, 5-7 years of relevant experience is expected for a senior-level role. Proven experience managing complex system configurations in large-scale environments (e.g., enterprise-level systems, cloud infrastructures). Experience in working with multiple configuration management tools (e.g., Chef, Puppet, Ansible, Terraform) and version control systems (e.g., Git). Certifications in relevant fields such as: ITIL (Information Technology Infrastructure Library) AWS Certified Solutions Architect Microsoft Certified: Azure Solutions Architect Expert Red Hat Certified Engineer (RHCE) CompTIA Linux+ or similar technical certifications. Advanced knowledge of networking , databases , and security protocols (e.g., TCP/IP, DNS, HTTP/HTTPS, SSL). Strong understanding of Linux/Unix and Windows operating systems, including advanced system administration skills. What you'll be doing: 1. Configuration Management Strategy and Planning Develop and implement configuration management strategies, policies, and procedures to support project or organizational goals. Create and maintain a configuration management plan, defining scope, processes, tools, and workflows for configuration management activities. Ensure alignment of configuration management processes with industry best practices and compliance standards (e.g., ITIL, ISO). 2. Configuration Baseline Creation and Maintenance Establish and maintain configuration baselines for software, hardware, and infrastructure. Ensure that baselines are properly documented and updated as changes occur. Ensure consistency and integrity of the configurations across environments (development, testing, production, etc.). 3. Version Control and Documentation Oversee version control systems and ensure that configurations, code, and documentation are properly tracked and controlled. Ensure that all configuration changes are well-documented, including change requests, approvals, and implementation details. Maintain an up-to-date repository of configuration items (CIs) and related artifacts. 4. Configuration Change Management Manage and review configuration changes, ensuring that changes are assessed, approved, and implemented in a controlled manner. Work closely with project managers, developers, and other stakeholders to assess the impact of configuration changes. Implement change control processes to minimize risks associated with configuration changes and ensure timely updates. 5. Automation and Tool Management Evaluate and implement configuration management tools and automation frameworks (e.g., Ansible, Puppet, Chef, Terraform). Automate repetitive configuration tasks to improve efficiency and consistency in deployment and maintenance. Ensure the use of appropriate tools for managing configuration versions, environments, and releases. 6. Collaboration with Development and Operations Teams Collaborate with software development, QA, and operations teams to ensure that configuration management practices are integrated into the SDLC (Software Development Lifecycle). Provide guidance on configuration-related issues and support troubleshooting during deployment and production phases. Act as a liaison between technical teams to resolve configuration-related challenges. 7. Audit and Compliance Conduct regular audits of configuration items and changes to ensure compliance with organizational standards, policies, and regulatory requirements. Maintain an audit trail of configuration changes and decisions for accountability and traceability. Support internal and external audits related to configuration management. 8. Risk and Impact Analysis Analyze configuration changes and their potential impact on system stability, security, and performance. Proactively identify and mitigate risks associated with configuration management processes. Provide recommendations on how to improve the overall configuration management lifecycle, based on impact analysis. 9. Troubleshooting and Issue Resolution Provide advanced troubleshooting for configuration-related issues, helping to resolve problems quickly and efficiently. Analyze root causes of configuration failures or errors and provide corrective actions to prevent recurrence. Offer support to other teams (e.g., IT operations, support) in resolving configuration-related incidents. 10. Training and Mentorship Mentor and train junior configuration specialists or team members on best practices, tools, and methodologies. Share knowledge and expertise on configuration management techniques and standards. Lead training sessions and knowledge-sharing initiatives to ensure team proficiency and effectiveness in configuration management practices. 11. Configuration Management Reporting Generate reports and dashboards on configuration status, change history, and audit findings for leadership and stakeholders. Track configuration metrics (e.g., change frequency, configuration drift) to assess performance and identify areas for improvement. Provide insights on configuration trends, challenges, and opportunities for process optimization. 12. Continuous Improvement Continuously evaluate configuration management processes and tools for efficiency improvements. Recommend process enhancements based on feedback from team members, stakeholders, and lessons learned from previous projects. Stay up to date with emerging trends, technologies, and best practices in configuration management. 13. Collaboration with Other IT Disciplines Coordinate with IT security teams to ensure that configurations are secure and comply with security policies. Work with release management teams to ensure that configuration management is integrated with release cycles. Collaborate with infrastructure teams to ensure that hardware configurations and software deployments are properly managed. 14. Support for Software Releases and Deployments Support software deployment and release processes by ensuring that the required configurations are in place and properly maintained. Work with release managers and developers to ensure that configurations align with release schedules and deployment plans. Ensure that production environments are correctly configured and ready for release. Please share your updated resumes to naseeruddin.khaja@infosharesystems.com

Design, develop, and deploy cloud-based solutions using Microsoft Azure services. Build and manage Azure Functions, Logic Apps, App Services, API Management, and Service Bus. Implement and maintain CI/CD pipelines using Azure DevOps. Required Candidate profile Work with Azure Storage (Blob, Table, Queue, Cosmos DB) and SQL Database. Develop and optimize microservices & containerized applications using Docker & Kubernetes (AKS).

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, your primary responsibility will be providing clients with a managed service to ensure the continuous operation of their IT infrastructure and systems. You will proactively identify, investigate, and resolve technical incidents and problems, ensuring that service levels are met and restored efficiently. In this entry-level engineering role, you will focus on offering first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may also support project work as needed. Key Responsibilities: - Monitor client infrastructure and solutions. - Identify and resolve problems and errors in a timely manner. - Investigate incidents to determine root causes and provide necessary support to clients via phone or chat. - Schedule maintenance activities for patching and configuration changes. - Collaborate with team members for shift handovers and incident escalations. - Ensure efficient incident and request resolutions. - Update knowledge articles and identify opportunities for process optimization and automation. - Contribute to project work including Disaster Recovery functions and tests. Knowledge and Attributes: - Effective communication and collaboration skills across diverse cultures and social groups. - Strong project planning abilities considering potential changes. - Positive attitude and ability to work well under pressure. - Willingness to work extra hours when required. - Active listening skills and adaptability to changing circumstances. - Client-centric approach focusing on creating a positive client experience. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, Veeam Certified Engineer, etc., are desirable. - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and support within security, network, data center, systems, and storage administration. - Familiarity with management agents, redundancy concepts, and products within the technical domain. Workplace Type: On-site Working NTT DATA is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. Join us to continue growing your career and making a difference with a global team that values technical excellence and innovation.,

You should have proficiency in Windows and Linux server administration. It is preferable to have at least one Microsoft or Cisco certification such as CCNA. You will be responsible for implementing IT infrastructure control related to Information Security procedures. Knowledge of firewalls, routers, and switches (Cisco, etc.) is required. Hands-on experience with backup, storage, and disaster recovery solutions is a must. You will be expected to plan and implement IT infrastructure solutions to support the business, ISMS, and application teams. Installation, configuration, and maintenance of physical and virtual servers (Windows/Linux) will be part of your responsibilities. Regular patching of systems and application of updates to minimize vulnerabilities and ensure backup integrity is crucial. Managing hardware/software inventory, asset life cycle, and providing end-user support on hardware and software issues will also be part of your role. You will collaborate with third-party vendors for procurement, support, and maintenance contracts. Tracking software licenses, warranties, and renewals to ensure continuity of business operations is essential. This is a full-time position with benefits including Provident Fund, day shift schedule, and performance bonus. The work location is in person.,

Qualifications: Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience). X+ years of experience in configuration management, systems administration, or related technical fields. Typically, 5-7 years of relevant experience is expected for a senior-level role. Proven experience managing complex system configurations in large-scale environments (e.g., enterprise-level systems, cloud infrastructures). Experience in working with multiple configuration management tools (e.g., Chef, Puppet, Ansible, Terraform) and version control systems (e.g., Git). Certifications in relevant fields such as: ITIL (Information Technology Infrastructure Library) AWS Certified Solutions Architect Microsoft Certified: Azure Solutions Architect Expert Red Hat Certified Engineer (RHCE) CompTIA Linux+ or similar technical certifications. Advanced knowledge of networking , databases , and security protocols (e.g., TCP/IP, DNS, HTTP/HTTPS, SSL). Strong understanding of Linux/Unix and Windows operating systems, including advanced system administration skills.

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 8604554527 7251848029

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in ensuring the operational efficiency of clients" IT infrastructure and systems. Your primary responsibility will be to proactively identify, investigate, and resolve technical incidents and problems, thereby ensuring that service levels are met and restored in a timely manner. In this entry-level engineering position, you will focus on providing first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may also contribute to project work as needed and support in implementing Disaster Recovery functions and tests. Key Responsibilities: - Monitor client infrastructure and solutions to identify problems and errors proactively. - Investigate and identify the root cause of incidents and problems assigned. - Provide telephonic or chat support to clients when required. - Schedule maintenance activity windows for patching and configuration changes. - Report and escalate incidents as necessary for timely resolution. - Update knowledge articles and identify opportunities for work optimization and process improvement. - Work on project assignments when necessary and contribute to the implementation of Disaster Recovery functions and tests. Key Attributes: - Effective communication skills and ability to work across diverse cultures. - Strong planning and organizational skills to adapt to changing circumstances. - Ability to maintain a positive outlook and work well under pressure. - Willingness to put in extra effort when required and prioritize client satisfaction. - Active listening skills and focus on creating a positive client experience. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, VMware Certified, etc., are desirable. - Basic knowledge of ITIL processes and relevant technical domains. Required Experience: - Entry-level experience in troubleshooting and support within security, network, data center, systems, or storage administration. - Familiarity with management agents, redundancy concepts, and products within the supported technical domain. Workplace Type: - On-site Working Join NTT DATA, a global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team of experts in over 50 countries, NTT DATA invests in R&D to drive organizations confidently into the digital future. As a Global Top Employer, NTT DATA offers a dynamic work environment and opportunities for growth and development.,

The Network Administrator position in Chennai requires a candidate with 3 to 5 years of experience in network administration. The candidate must be Microsoft Certified. The job is full-time and permanent, with a day shift schedule. Benefits include health insurance, paid sick time, and paid time off. Additionally, there is a performance bonus and a yearly bonus. The work location is in person. The ideal candidate for this role will have strong server experience and be proficient in network administration. Holding a Microsoft certification is a mandatory requirement for this position.,

Bachelor'sthree offices: two in Pune and oneseeking a proactive and resourceful IT Support Specialist with a minimum of Job Title: IT Support Specialist Base Location: Pune(Bawdhan) / Kolhapur. Experience: 4 years ( Immediate Joiner) Employment Type: Full-Time Job Summary: We are looking for a proactive and resourceful IT Support Specialist with 4 years of experience to join our team. The candidate will be responsible for providing technical support to internal teams, troubleshooting IT issues, and ensuring the smooth functioning of our IT infrastructure. Key Responsibilities: Provide first-level support for hardware, software, and network issues faced by end-users. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Respond to and resolve IT tickets promptly, ensuring minimal downtime. Manage and maintain user accounts, permissions, and access rights. Perform basic troubleshooting of network issues, such as connectivity problems and IP configurations. Assist in the setup and maintenance of IT systems, including servers, routers, and firewalls. Monitor and update antivirus, patches, and software licenses. Document IT processes, technical issues, and solutions for future reference. Coordinate with vendors and external support teams when necessary. Support onboarding and offboarding activities, including provisioning and de-provisioning of IT equipment. (Asset Management) Support 3 offices: 2 in Pune and 1 in Kolhapur. Skills & Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. 2-4 years of experience in IT support or a related role. Strong knowledge of Windows OS, MS Office Suite, and basic networking concepts. Familiarity with troubleshooting hardware and software issues. Experience with AWS/Azure, Active Directory, Office 365, and remote support tools. Good communication and interpersonal skills to work with technical and non-technical stakeholders. Ability to manage time effectively and prioritize tasks. Preferred Certifications (Optional): Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Certification Microsoft Azure Fundamentals certification AWS Certification CISSP CompTIA A+ Note- Salary range as per previous discussions is max around 4.75 LPA. Thanks,Aditya Kagale.

2to3 years of experience in a helpdesk or IT support role, with a proven track record of resolving technical issues. Exceptional verbal and written English communication skills, with the ability to explain technical concepts to non-technical users. Hands-on experience with Microsoft Office 365 (O365) administration and troubleshooting (e.g., Outlook, Teams, SharePoint, OneDrive). Proficiency in Active Directory for user account management, group policies, and permissions. Familiarity with Windows operating systems and basic networking concepts (e.g., DNS, DHCP, VPN). Ability to work flexible hours to accommodate Central (CST) to Pacific Standard Time (PST) zones (evening/night shifts IST). Strong problem-solving skills and attention to detail, with a customer-centric approach to support. Experience with IT ticketing systems (e.g., ServiceNow, Zendesk, or similar) is a plus. Relevant certifications (e.g., CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate) are highly desirable.

Job Title: Presales Solution Area Specialist Modern Workplace (MWP) Location: Noida (Work from Office) Market: B2B India Region Reporting to: Presales Manager – Cloud & Security Solutions Role Type: Individual Contributor Experience Required: 4–7 Years (Relevant: 3–5 Years in MWP Presales) Job Purpose To support the sales team in driving Modern Workplace (MWP) solution adoption by delivering presales expertise, customer demos, solution design, and consultative engagement, ensuring customers maximize value from 365 and related offerings. Key Responsibilities Solution Presales & Technical Expertise Engage with customers to understand business needs and map them with MWP solutions (M365, Office 365, Teams, Intune, Defender for Endpoint, Exchange Online, SharePoint, Purview, etc.). Deliver compelling product demos, Proof of Concepts (POCs), and workshops to CXOs, ITDMs, and BDMs. Design tailored MWP solution architectures and deployment roadmaps aligned to customer requirements. Collaborate with sales teams to shape deals, create value propositions, and influence customer decisions. Opportunity Management Respond to RFPs/RFIs with solution designs, technical documentation, and compliance mappings. Build and articulate business cases, ROI, and TCO justifications for MWP adoption. Ensure smooth handover of opportunities to technical delivery/implementation teams post-closure. Work closely with MS Partner teams and internal stakeholders to drive customer success. Thought Leadership & Enablement Stay updated with Modern Workplace product roadmap and industry trends. Deliver webinars, customer sessions, and enablement programs to evangelize MWP. Support account teams in positioning licensing options, compliance, and migration benefits. Job Requirements Education: Graduate/Postgraduate in IT/CS/Electronics or related fields. Must-Have Skills: 4–7 years of presales/solution consulting experience in MWP domain. Strong expertise in M 365, Teams, Intune, SharePoint, Exchange Online, Defender . Proven track record in customer presentations, demos, and consultative solutioning. Strong understanding of licensing, deployment models, and compliance. Excellent communication (verbal & written) and stakeholder management skills. Good-to-Have Skills: Certifications (MS-900, MS-100, MS-101, SC-900, or equivalent). Exposure to Azure AD and hybrid workplace scenarios. Experience collaborating with Partner ecosystem. Language Proficiency: English (mandatory), additional Indian languages a plus. Behavioral Competencies Consultative mindset with strong problem-solving approach. Ability to simplify technical concepts for business stakeholders. High ownership, collaboration, and presentation confidence. Strong organizational and reporting discipline. Contact - Ayushi Email - sharma.ayushi@denave.com DENAVE INDIA PVT LTD

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a vital role in providing exceptional managed services to our clients. Your responsibility will include proactively identifying, investigating, and resolving technical incidents and problems to ensure that our clients" IT infrastructure and systems remain operational. By managing incidents to resolution, you will contribute to restoring service and maintaining service level agreement conditions. Your key responsibilities will involve monitoring client infrastructure, identifying and resolving problems, providing telephonic or chat support to clients, scheduling maintenance activities, and ensuring efficient incident resolutions. Additionally, you will update knowledge articles, identify opportunities for work optimization, and may support project work as required. You may also be involved in implementing and delivering Disaster Recovery functions and tests. To excel in this role, you should possess excellent communication skills to collaborate effectively across different cultures and social groups. Your ability to plan activities well in advance, work under pressure, and maintain a positive outlook will be crucial. Active listening, adaptability, and a client-centric approach are essential attributes for success in this position. The ideal candidate will hold a Bachelor's degree or equivalent qualification in IT/Computing, along with relevant certifications such as CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, and others listed in the job description. Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration within a medium to large ICT organization is required. Basic knowledge of management agents, redundancy concepts, and ITIL processes is also necessary. NTT DATA is a global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a strong presence in over 50 countries, our diverse experts work collaboratively to provide industry-leading consulting, data and artificial intelligence solutions, application development, infrastructure management, and connectivity services. As an Equal Opportunity Employer, we value diversity, inclusion, and equal opportunities for all. If you are passionate about making a difference through technical excellence and innovation, then joining NTT DATA as a Managed Services Cross Technology Engineer (L1) could be the perfect opportunity for you to grow, belong, and thrive in a dynamic and inclusive workplace.,

Core Technical Skills: Azure Expertise: IaaS, Networking, Identity, Storage Azure Site Recovery (ASR), Azure Backup Governance: Azure Policy, RBAC, Conditional Access, Blueprints Automation: Terraform, ARM Templates, PowerShell scripting Security & Identity: Azure AD, MFA, Conditional Access, Zero Trust Security Model Microsoft 365: Exchange Online, SharePoint, Intune, Teams Leadership & Communication: Technical project leadership and stakeholder engagement Client-facing solution presentations & technical negotiations Strong documentation & architecture design skills Knowledge of ITIL practices and service delivery Preferred Certifications: Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity & Access Administrator Associate (SC-300) HashiCorp Terraform Associate ITIL Foundation Must-Have Qualities: Self-driven, able to work with minimal oversight Strong cross-functional collaboration skills Experience as final escalation point for critical incidents Ability to translate technical solutions into business outcomes

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056 8604554527 7251848029

Role & responsibilities Install, configure, and manage operating systems, software applications, and hardware Administer and support Office 365, SharePoint Online, Azure, Microsoft Endpoint Protection, and Microsoft Cloud Compliance environments Implement and manage mobile device management (MDM) solutions for iOS and Android, enforcing app-based and profile-based restrictions to secure company devices and data Configure and manage physical IT equipment, including servers, workstations, laptops, printers, and other peripherals Set up, relocate, and maintain hardware and IT equipment as needed Monitor and maintain IP PBX system, ensuring reliable and high-quality telecommunications services Perform regular system maintenance, updates, and backups Implement and manage security measures, including firewall configurations, antivirus software, and access controls Create, modify, and delete user accounts and permissions across Office 365 and Azure Set up and manage VPNs, file sharing, and network devices, including IP address management Provide on-site support for IT equipment, including troubleshooting printers and managing equipment inventory Maintain documentation for processes, configurations, and procedures Develop and enforce IT policies, procedures, and best practices Assist in planning and implementing infrastructure projects Provide technical support to internal staff and ensure timely resolution of issues Preferred candidate profile Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Network+, or CompTIA Security+ Experience with monitoring tools and log management solutions Knowledge of compliance frameworks such as ISO 27001, HIPAA, or GDPR Prior experience in managing IT equipment inventory and handling physical moves of hardware

We are looking for candidates with muin one year experience troubleshooting on windows Servers, AD, DHCP, DNS. Knowledge or Exp on Exchange and cloud will be add on B2B International Voice 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056

As a SOC Analyst at our organization based in Cochin, you will be responsible for kickstarting your career in Cybersecurity by efficiently triaging alerts and escalating them when needed. We are seeking a dynamic individual in the early stages of their career, who exhibits a strong passion for Technology and Cybersecurity, to be a part of our expanding IT Security team. Your main responsibilities will include triaging the most recent SIEM and monitoring alerts, evaluating their importance and urgency, investigating, documenting, and reporting any information security issues, as well as staying updated on emerging trends. Additionally, you will be conducting threat and vulnerability analysis using the tools provided to identify potential attacks and suspicious activities. Your role will also involve utilizing your interpersonal and technical skills to effectively engage with management, colleagues, and internal teams. You will be accountable for owning and ensuring the resolution of pending issues promptly. The ideal candidate for this position should possess excellent verbal and written communication skills. It is essential to have familiarity with industry-standard SIEM, Anti-Virus, Email/Spam Filtering, and Asset Monitoring tools. Working knowledge with tools such as Rapid7, Palo Alto Panorama, SentinelOne, Nagios, or Proofpoint TAP will be considered advantageous. A good understanding of malware prevention, threat detection, incident response, reporting, and general IT infrastructure is crucial. Familiarity with Microsoft products such as Office365 & Azure, Citrix technologies like XenApp, and Windows operating systems is also required. Experience in navigating and utilizing a ticketing system, with knowledge of ConnectWise being a plus, is desirable. The ability to perform effectively under pressure, in a fast-paced environment with tight deadlines, is a key requirement for this role. Holding a Microsoft Certified (MCSE) or equivalent certification will be beneficial. Possessing a Security Certification such as CompTIA Security+, CySA, Network+, ISC-2 CC (current or to be obtained within 6 months of hiring) is highly preferred. If you are excited about this opportunity to grow in the field of Cybersecurity and possess the required skills and qualifications, we encourage you to apply for this position by sending your resume to recruit@panapps.co. For any queries, you can contact us at 9287292870.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society. Embracing diversity and inclusion, it provides a workplace where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), your role involves providing a managed service to clients to ensure the operational status of their IT infrastructure and systems. You are responsible for proactively identifying, investigating, and resolving technical incidents and problems, thereby restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. Your focus is on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to or support project work as required. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors before or when they occur. - Investigating first-line incidents and identifying root causes. - Providing telephonic or chat support to clients. - Scheduling maintenance activity windows for patching and configuration changes. - Ensuring service continuity through required handover procedures for shift changes. - Reporting and escalating incidents when necessary. - Resolving incidents and requests efficiently and comprehensively. - Updating knowledge articles or creating new ones. - Identifying opportunities for work optimization and process improvement. - Contributing to project work as needed. - Implementing and delivering Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering changing circumstances. - Maintaining a positive outlook and working well under pressure. - Willingness to work hard and extra hours when necessary. - Active listening techniques and adaptability to changing circumstances. - Client-centric approach and creating positive client experiences. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent qualification. - Relevant certifications in services provided (e.g., CCNA, Microsoft Certified, AWS Certified, etc.). - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services. - Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain. Workplace type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in moving confidently into the digital future. As a Global Top Employer, NTT DATA has experts in over 50 countries and a diverse partner ecosystem. The services offered include consulting, data and artificial intelligence, industry solutions, as well as the development and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. The workplace embraces diversity and inclusion, providing a nurturing environment where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), you will play a crucial role in providing a managed service to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your responsibilities include proactively identifying, investigating, and resolving technical incidents and problems to restore service promptly and effectively, adhering to service level agreement conditions. The primary objective of your role is to maintain zero missed service level agreement conditions. You will focus on providing first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to project work when required. What You'll Be Doing Key Responsibilities: - Monitor client infrastructure and solutions, identifying problems and errors proactively. - Investigate first-line incidents to determine root causes and provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes to ensure service continuity. - Report and escalate incidents as necessary for efficient resolution. - Update knowledge articles and identify opportunities for process optimization and automation. - Contribute to project work and disaster recovery functions as needed. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate effectively across different cultures and social groups. - Strong planning skills and ability to adapt to changing circumstances. - Positive outlook, ability to work well under pressure, and willingness to put in extra hours when necessary. - Active listening skills and client-centric approach in all interactions. - Adaptability and client-focused mindset throughout the client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in IT/Computing (or relevant work experience). - Relevant certifications in services provided, such as CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, and others. - Basic knowledge of ITIL processes and management concepts within the supported technical domains. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration within a medium to large ICT organization. - Familiarity with management agents, redundancy concepts, and products in the supported technical domains. - Basic knowledge of ITIL processes. Workplace Type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in confidently transitioning into the digital future. As a Global Top Employer, NTT DATA operates in over 50 countries, offering diverse expertise and a strong partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity solutions. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,