SAP WM Consultant

About the Role

Experience: 4–8 years
Role Type: Support & Deployment Job Summary: We are seeking an experienced SAP WM Consultant to join our Support and Deployment teams. The ideal candidate should have strong hands-on expertise in SAP Warehouse Management with a focus on support, issue resolution, and operational excellence. The role involves collaborating with business users, resolving incidents, analyzing recurring issues, and ensuring seamless warehouse operations through SAP WM. Key Responsibilities: Provide L2/L3 support for SAP WM-related issues. Monitor, troubleshoot, and resolve incidents and service requests within agreed SLA timelines. Perform root cause analysis and implement long-term corrective actions for recurring issues. Work closely with cross-functional teams (MM, SD, EWM, etc.) for end-to-end issue resolution. Support system testing, patching activities, and minor enhancements. Prepare and maintain documentation including SOPs, solution documents, and knowledge base articles. Participate in on-call rotations and weekend support when required. Required Skills: Strong hands-on experience with SAP WM (Warehouse Management). Good understanding of warehouse processes such as putaway, picking, stock transfers, and inventory management. Experience with RF transactions and barcode scanning processes. Knowledge of IDocs, batch jobs, and interface monitoring. Basic debugging capability and ability to collaborate with ABAP teams. Strong communication, analytical thinking, and problem-solving skills. Preferred Qualifications: Exposure to SAP WM/EWM or integration with MM/SD. Experience working in a managed services or outsourced support environment. ITIL certification or experience with ITSM tools such as ServiceNow or Solution Manager.

Requirements

About the Company