Sap Support Consultant

SAP Support Specialist

The ideal candidate will have a solid understanding of manufacturing processes, SAP integration points, and experience working closely with both IT teams and end users.

Key Responsibilities:

• Provide Level 1 and Level 2 support for SAP modules, including troubleshooting, root cause analysis, and resolution of user-reported issues.
• Perform hands-on configuration and minor enhancements in SAP modules (e.g., , MM, SD, PP, PM and PS).
• Collaborate with business users to understand requirements and recommend solutions.
• Document functional specifications for enhancements, integrations, or reports.
• Participate in system testing, change management, and deployment of SAP patches or upgrades.
• Work on process improvement initiatives and optimize SAP system functionality in alignment with business goals.
• Liaise with external consultants or SAP Basis teams for system issues or enhancements beyond internal scope.
• Conduct user training and develop training materials as needed.

Qualifications:

• Bachelors degree in Information Technology, Business Systems, or a related field.
• 2–3 years of SAP experience, including at least 1–2 years in hands-on configuration.
• Strong functional knowledge in at least one SAP module (MM, SD, PP, PM and PS).
• Understanding of manufacturing business processes (e.g., production orders, goods movement, procurement and sales cycles).
• Basic understanding of SAP integration across modules.
• Experience working with end users and translating business needs into SAP solutions.
• Strong documentation and communication skills.

Preferred Skills:

• Exposure to

  SAP S/4HANA

  is a strong advantage.
• Familiarity with SAP Fiori apps and modern UI features.
• Experience with custom reports, enhancements (user exits, BADIs), or workflow triggers.
• Knowledge of transport management and change request handling.
• Prior experience in discrete or process manufacturing industry.

Work Environment & Benefits:

• Dynamic and supportive team in a manufacturing operations setting.
• Opportunities to lead small projects and grow into a functional consultant or analyst role.