Sales/Ops & Customer Care

Job Title: Sales & Operations Executive Location: Gurgaon, India (Work from Office) Working Days: Monday to Friday Working Hours: 10:00 AM – 6:00 PM Company: NeoYug About the Company: Maloka is a modern venture studio that builds and backs next-generation brands rooted in conscious living, wellness, and culture. It serves as the foundation for mission-driven companies that aim to create meaningful impact across digital, lifestyle, and transformation spaces. NeoYug, a brand nurtured under the Maloka umbrella, is a personal transformation and content media platform. At NeoYug, we’re on a mission to awaken human potential through powerful storytelling, transformational content, and soul-led conversations. We craft digital programs, immersive learning journeys, and engaging content that inspire healing, growth, and deeper self-awareness. With a strong focus on inner development and emotional intelligence, NeoYug bridges timeless wisdom with modern-day relevance — enabling individuals to reconnect with themselves and evolve consciously. Role Overview: We are seeking a results-driven and process-oriented Sales & Operations Executive to lead and manage the end-to-end sales funnel for our digital offerings. The ideal candidate will have prior experience in selling courses or programs in the online education or media-led learning space, with a strong understanding of customer behavior, LMS workflows, and lead conversion strategies. This role also involves managing affiliate partnerships and taking full ownership of sales targets and performance. Key Responsibilities: Develop and execute sales strategies for online courses and programs Own the full sales pipeline: lead generation, outreach, follow-ups, and closure Understand user queries and guide them toward the right offerings Identify blockers in the sales journey and resolve them effectively Coordinate with marketing to ensure alignment between campaigns and conversion funnels Operate and maintain the Learning Management System (LMS) for seamless customer experience Track performance metrics and optimize sales processes Manage CRM tools, communication channels, and backend support to ensure smooth operations Manage affiliate partners and collaborations to drive traffic and conversions Take complete ownership of meeting and exceeding monthly sales targets Requirements: 2–4 years of experience in sales and operations, preferably in online course platforms, ed-tech, or media-based learning companies Knowledge of LMS systems and digital course delivery workflows Familiarity with CRM platforms and basic marketing tools (email, automation, landing pages) Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment Strong interpersonal skills and a consultative approach to sales How to apply Apply directly on Linkedin and also email your resume at yashasvi@maloka.com with these details Current CTC Expected CTC Notice period if any Current Location Open for Relocation to gurgaon Email at yashasvi@maloka.com Show more Show less