Salesforce Solution Architect ( Data Cloud & Agentforce)

Key Responsibilities

• Serve as the lead Salesforce Solution Architect across Data Cloud and Agentforce initiatives, ensuring alignment with business objectives and enterprise architecture standards.
• Design, develop, and govern scalable, secure, and high-performing Salesforce solutions leveraging Data Cloud, Agentforce, and Einstein AI capabilities.
• Drive customer 360 data unification, segmentation, and activation strategies using Salesforce Data Cloud.
• Architect and enable AI-powered experiences, including conversational agents, automation, and predictive insights via Agentforce and Einstein Copilot.
• Collaborate with business stakeholders, product owners, and technical teams to translate requirements into architecture blueprints, data models, and solution roadmaps.
• Guide integration strategies across Salesforce core clouds (Sales, Service, Marketing, Experience), external data sources, and middleware platforms.
• Define and enforce best practices, data governance, security, and compliance across the Salesforce ecosystem.
• Act as a trusted advisor to business and technical leaders, evangelizing Salesforce Data + AI capabilities and driving adoption.
• Mentor developers, consultants, and administrators to build a center of excellence around Salesforce architecture.
  

Required Qualifications

• 8+ years of Salesforce experience, with 3+ years as a Solution Architect in large-scale enterprise environments.
• Proven expertise in Salesforce Data Cloud (data ingestion, harmonization, identity resolution, segmentation, and activation).
• Hands-on experience with Agentforce (Einstein Copilot, AI agent orchestration, and automation).
• Strong knowledge of Salesforce ecosystem including Sales, Service, Marketing, Experience, and Integration.
• Experience designing enterprise data architecture, identity resolution, and real-time personalization use cases.
• Deep understanding of AI, machine learning, and conversational automation principles within Salesforce.
• Proficiency in APIs, integration patterns, middleware (MuleSoft, Kafka, Azure, etc.), and data governance practices.
• Excellent communication, stakeholder management, and presentation skills.
• Salesforce certifications such as:
• Salesforce Certified Data Cloud Consultant
• Salesforce Certified Technical Architect (CTA) or Application Architect/System Architect
• AI Associate or relevant Agentforce certifications
  

Preferred Qualifications

• Experience in regulated industries (Financial Services, Healthcare, Manufacturing, etc.) with compliance considerations.
• Prior involvement in global Salesforce transformation programs with multi-cloud deployments.
• Exposure to GenAI, predictive analytics, and advanced personalization strategies.