Salesforce Revenue Cloud Consultant (CPQ + Billing + Service Cloud) with Kaltura Experience

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Role Description

We are looking for an experienced Salesforce Revenue Cloud Consultant with strong hands-on expertise in CPQ, Billing, and Service Cloud implementations. The ideal candidate will have deep functional and technical understanding of the Quote-to-Cash lifecycle, billing automation, and customer service workflows, along with practical exposure to Kaltura integration for multimedia-driven customer experiences.

This role demands collaboration across business, technical, and operations teams to design scalable and efficient Salesforce solutions that drive revenue optimization and customer satisfaction.

Key Responsibilities:

• Design and implement Salesforce Revenue Cloud (CPQ + Billing) solutions to support dynamic pricing, quoting, subscription, and invoicing processes.

• Lead Service Cloud implementation, integrating case management, customer support, and knowledge base functionalities.

• Configure and optimize Billing Cloud processes including product catalog, order management, payment, and revenue recognition workflows.

• Integrate Kaltura with Salesforce for video-based learning, customer engagement, and support experiences.

• Define and manage end-to-end Quote-to-Cash and Service workflows ensuring system scalability and efficiency.

• Collaborate with business stakeholders to gather requirements, define roadmaps, and deliver customized Salesforce solutions.

• Provide hands-on development support using Apex, Lightning Web Components (LWC), Flows, and API integrations.

Qualifications

• 5+ years of proven experience in Salesforce implementation with a focus on Revenue Cloud (CPQ + Billing) and Service Cloud.

• Strong understanding of Quote-to-Cash (QTC), billing cycles, and subscription-based business models.

• Experience integrating or leveraging Kaltura or other multimedia/video platforms within Salesforce.

• Hands-on expertise in Apex, Lightning Web Components (LWC), Flow Builder, Data Loader, and REST/SOAP APIs.

• Solid understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud architecture.

• Ability to lead requirement gathering, functional design, and solution delivery with minimal supervision.

• Salesforce CPQ Specialist, Billing Specialist, or Service Cloud Consultant certifications are highly desirable.

Good to Have:

• Experience working in Media, EdTech, SaaS, or Subscription-based business domains.

• Familiarity with Salesforce Industries (Vlocity) or Marketing Cloud.

• Knowledge of integration tools such as MuleSoft, Jitterbit, or Dell Boomi.

• Exposure to Revenue Recognition systems or FinancialForce integrations.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Relevant Salesforce Certifications preferred.