Salesforce Health Cloud/Life Science - Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  

The OpportunityWhen you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Business Application Consulting team you support the design and implementation of Salesforce Health Cloud solutions that align with client requirements. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff while being accountable for project success and maintaining exceptional standards.

Responsibilities

• Manage teams and promoting collaboration among members
• Engage with both technical and non-technical stakeholders
• Provide guidance to achieve successful project outcomes
• Organize multiple priorities in a dynamic environment
• Build sturdy interpersonal relationships within the team
• Utilize impactful communication strategies to convey ideas
• Support team development through coaching and mentorship
• Identify areas for improvement and implementing solutions
  

What You Must Have

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 7- 9 years of experience in Salesforce solutions
• Oral and written proficiency in English required
  

What Sets You Apart

• Proven experience in managing Salesforce healthcare projects
• 3 years working with Salesforce Health Cloud in the healthcare domain.
• Profound understanding of healthcare workflows and compliance
• Familiarity with Salesforce platform features and tools
• Knowledge of reporting and analytics tools like Power BI, Tableau, or Google Charts
• Salesforce certifications such as Salesforce Health Cloud Consultant or Salesforce Administrator preferred